Operations Pharmacist

5 days ago

Qesm El Maadi Cairo, Egypt Chefaa Full time 60,000 - 120,000 per year

About The Role
We're looking for a Pharmacy Operations Specialist to support and enhance Chefaa's day-to-day order fulfillment. From confirming patient and provider details to ensuring smooth coordination across departments, you'll play a key role in delivering a seamless experience for our users. If you're a pharmacy graduate with strong communication skills and a passion for operational excellence, this role is for you.

Responsibilities

  • Responsible for fulfilling Chefaa day-to-day orders Including following up with patients and providers for order confirmation or handling any issues.
  • Provide feedback related to providers within our network.
  • Follow up with our customers through Chefaa channels, answer questions, and resolve their issues.
  • Support operations flow through Chefaa's tools.
  • Coordinate with different departments to achieve optimal quality across operation flow.
  • Optimize operational processes and procedures for maximum efficiency while maintaining quality standards.
  • Provide recommendations and suggestions for improvements in any aspects relating to operation flow.
  • Perform additional duties where needed.

Requirements

  • A Bachelor's degree in "Pharmacy" is a must preferably 2023 grad
  • 6 months -1 year of experience in a similar role.
  • Insurance experience is a plus.
  • Cosmetics experience.
  • Knows OTC.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Detail-oriented mindset with a commitment to accuracy and thoroughness.

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