Information Technology Specialist

1 day ago

Qesm st Nasser City Cairo, Egypt Tawzef for Recruitment & HR Consultancy Full time

Job Description

  • manage and maintain company hardware (servers, laptops, peripherals) and software (OS, productivity tools, security applications).

  • Oversee, monitor, and troubleshoot LAN/WAN networks, ensuring seamless connectivity and uptime.

  • Implement and maintain cybersecurity protocols, firewalls, and access control systems.

  • Provide Tier 1–3 support to internal teams, resolving technical issues efficiently with minimal downtime.

  • Lead software updates, patch management, and system upgrades in coordination with vendors.

  • Manage data backup, recovery procedures, and disaster recovery planning.

  • Optimize IT processes and recommend infrastructure improvements aligned with company growth.

  • Collaborate with management to forecast IT budgets and technology needs.

  • Coordinate with external service providers to ensure SLA compliance.

  • Ensure system compliance with industry standards and internal data policies.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field.

  • 5+ years of experience as an IT specialist (preferably in telecommunications or recruitment).

  • Previous experience in telecommunications infrastructure or recruitment technology systems (ATS, CRM tools, VoIP integrations).

  • Proven proficiency in hardware configuration, software deployment, and network troubleshooting.

  • Hands-on experience with Active Directory, Office 365, Exchange, and virtualization tools.

  • Familiarity with network switches, routers, firewalls (Cisco, *Sophos* , Fortinet, etc.).

  • Strong understanding of data security and backup systems.

  • Excellent diagnostic, analytical, and problem-solving skills.

  • Strong communication skills with the ability to support non-technical users.

  • Relevant certifications (e.g., CompTIA Network+, CCNA, MCSA, ITIL) are a strong advantage.

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