Internal Sales Engineer

1 week ago

Cairo, Cairo, Egypt Anasia Group Full time 120,000 - 240,000 per year

1. Handling Quotations & Customer Leads Professionally

  • Maintain strong technical knowledge relevant to your work segment and industry.
  • Possess comprehensive knowledge of commercial and payment conditions.
  • Receive and handle customer inquiries in the absence of OSE, industry managers, and other team members.
  • Prepare precise, high-quality quotations, tenders, and letters on time.
  • Ensure proper follow-up by passing leads to industry managers with detailed action points, dates, and customer profiles.
  • Support industry managers in controlling margins and markups by following customer segmentation and pricing strategies.
  • Develop high-standard quotations in collaboration with industry managers that meet customer requirements.
  • Recommend improvements to policies and procedures to enhance service quality.
  • Take ownership of new tasks and explore opportunities to add value to departmental goals.

2. Maintaining and Updating the Customer Database

  • Regularly update ASR, Sales Performance Sheets, and other relevant records.
  • Increase customer account data quality to over 100% using CRM tools (SFDC).

3. Processing Direct Sales Orders & Supporting Re-Sale Orders

  • Prepare DOF and COMM sheets for direct orders.
  • Enter direct customer orders through the e-shop platform.
  • Review re-sale order P.I.s to ensure they match customer P.O.s accurately.

4. Building and Maintaining Relationships with Principals

  • Communicate effectively and professionally with principals when required, maintaining high standards of correspondence.

5. Supporting Industry Managers in Marketing & Pricing Strategies

  • Assist industry managers in marketing activities, including exhibitions, seminars, email campaigns, etc.
  • Support the development of strategic pricing for key accounts and potential customers.

Job Specifications

  • Bachelor's degree in engineering

(Electrical, Mechanical, or Mechatronics preferred).
- 2–4 years of experience in technical sales, preferably in process automation or industrial solutions.
- Strong technical knowledge in the relevant industry segment.
- Excellent communication and interpersonal skills for dealing with customers and principals.
- Proficiency in CRM systems, particularly Salesforce (SFDC).
- Strong organizational and time management skills.
- Analytical thinking with attention to detail in quotations and pricing strategies
.

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