Back-Office Sales Coordinator
4 days ago
Back-office sales coordinator
Job Description
- Job Code:
Back Office Sales Coordinator - Reports To:
Sales Manager/ Managing Director Exp
: 1 to 3 years.Key Responsibilities:
ERP System Management:
Serve as the primary user for sales-related transactions on the ERP system. This includes creating Sales Orders (SOs), processing Invoices, managing stock reservations, and tracking delivery notes.- Sales Documentation:
Ensure all sales documents (Quotations, Contracts, Purchase Orders from clients) are filed, verified, and accurately reflected in the system for both internal and external audits. - Cross-Functional Coordination:
Act as the middle-mile link, communicating order status and documentation flow between the
: - Sales Team:
To provide updates on order status and stock availability. - Logistics/Warehouse:
To coordinate delivery schedules and shipping details. - Finance Team:
To ensure correct invoicing and payment tracking. - After-Sales Documentation:
Facilitate the smooth handover to the After-Sales/Technical Support team by ensuring all necessary project documentation and warranties are prepared and transferred upon project completion. Administrative Support:
Maintain and update customer files, process expense reports for the sales team, and generate basic weekly/monthly sales reports from the ERP.Requirements:
Education:
Bachelor's degree in Business Administration, Commerce, Accounting, or a relevant field.- Experience:
0 to 3 years in a clerical, administrative, or back-office environment. - Technical Skills:
Strong command of Microsoft Excel (mandatory) for tracking and reporting. High comfort level with learning new software/systems. - Soft Skills:
Exceptional attention to detail and organizational skills. Highly organized, reliable, and able to manage high volumes of paperwork/digital data. Good professional Arabic and English communication.
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