Operation coordinator

6 days ago

Cairo, Cairo, Egypt Nirvana Travel & Tourism Egypt Full time 120,000 - 240,000 per year

The job holder is responsible for the effective and efficient flow for both internal and external operation purposes

Job requirements:

·       Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system

·       Creates and maintains reservations records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications

·       To always update and keep up with the new properties

·       Answer inquiries by clarifying desired information; researching, locating, and providing information

·       Fulfils requests by clarifying desired information; completing transactions; forwarding requests

·       Assist customers with the planning and bookings aspect of their queries

·       Ensure that hotel confirmation number is acquired from the hotel

·       Reconfirming if the hotel received the payment method provided for the booking and/or if the booking is covered by supplier or any payment method by company

·       Dealing with the relocation if the booking was not confirmed in the original hotel in case the supplier and contracting failed to secure the space in the original booked one

·       Ensure to action any amendment or cancelled request received from the customer

·       Assisting the hotel with manual Virtual Credit Card (VCC) if the generated one decline for any reason

·       Ensure to action any special request or remark exist in the booking

·       Ensure to do the reconciliation correctly and properly on daily basis

·       Reconfirm and ensure that all cancelled bookings are checked with the hotel or supplier and if there are charges applied or not

·       Ensure that the payment method Virtual Credit Card (VCC) is cancelled if the booking is cancelled especially for dynamic bookings

·       Approaching the hotel to refund the amount if they have charged more than the booked amount OR if they have charged the Virtual Credit Card (VCC) if the booking is cancelled

·       Follow up with the agent to get an approval and acceptance to the charge before proceeding with the cancellation

·       Follow up with the supplier / hotel regarding the charges waiving

·       Update the agent with the final status of their booking

·       Shifting of booking should follow the procedure as per the Management

· Book out situation should follow the procedure as per the Management

Qualification

·       Bachelor's Degree in the same field

Experience

At least 2 years' experience of experience operation and reservation field, administrative work, and data encoding in the system

·       Effective communication

·       Analytical and Critical thinking

·       Excellent communication skills: verbal and written

·       Excellent problem-solving and negotiating skills

·       Knowledgeable with hotels and other hospitality industries details

·       Expertise in countries and cities information around the world

·       Excellent in marketing strategies

·       Excellent computer skills (MS Office in particular)

  • Operations Coordinator

    4 days ago

    Cairo, Cairo, Egypt SSC HR Solutions Full time 15,000 - 30,000 per year

    Job SummaryWe are seeking a detail-oriented and proactive Operations Coordinator to support the daily operations of our organization. This role involves coordinating between departments, tracking project timelines, managing resources, and ensuring smooth execution of operational tasks. The ideal candidate is organized, a strong communicator, and able to...

  • Operations Coordinator

    5 days ago

    Cairo, Cairo, Egypt Ooaaps Full time 20,000 - 30,000 per year

    Company DescriptionOoaaps is a pioneering e-logistics platform designed to simplify international shipping. We provide comprehensive guidance to make cross-border shipping accessible to users with or without prior experience. Whether you need to ship cargo from one location to another, Ooaaps offers seamless solutions to suit your logistics needs. Our...

  • Operations Coordinator

    5 days ago

    Cairo, Cairo, Egypt Linrco Full time 120,000 - 240,000 per year

    Operations Coordinator – LINRCO EgyptLocation:Nasr City, CairoAbout Us:LINRCO Egypt is a leading provider of professional staffing and HR solutions. We are committed to connecting top talent with outstanding opportunities, fostering career growth and operational excellence.Job Responsibilities:Build and maintain candidate pipelines for various operational...

  • Operations Coordinator

    2 days ago

    Cairo, Cairo, Egypt Bekia inc Full time 25,000 - 75,000 per year

    Company DescriptionBekia is a pioneering waste management and recycling solution designed to incentivize individuals and businesses to recycle everyday waste by offering financial rewards. The company is committed to creating impactful, environmentally sustainable solutions that benefit both the planet and its customers. By fostering a culture of recycling,...

  • Operations Coordinator

    6 days ago

    New Cairo, Cairo, Egypt GIMPEX Full time 30,000 - 45,000 per year

    Overview:We are looking for an Operations Coordinator with at least 1 year of experience in the construction field. The role focuses on coordinating between departments, ensuring smooth workflow, and dealing with both blue-collar and white-collar teams. Candidate must be organized, reliable, and able to support any department when needed.Key...

  • Operations Coordinator

    5 days ago

    New Cairo, Cairo, Egypt Dafa Egypt Full time 120,000 - 180,000 per year

    Company DescriptionDafa Egypt has over 25 years of experience and operates through 3 offices, specializing in delivering the next generation of central heating solutions. These include radiators, underfloor heating, solar hot water systems, and heated pool solutions. The company focuses on implementing eco-friendly solutions tailored for medium and...

  • Operations Coordinator

    5 days ago

    New Cairo, Cairo, Egypt The employer Full time 20,000 - 25,000 per year

    Operations Coordinator – Hospitality Services | Fifth Settlement, CairoLocation:Fifth Settlement, CairoCompany:A leading Hospitality Services CompanyEmployment Type:Full-time | On-siteWorking Hours:10:00 AM – 6:00 PMDay Off:Friday onlyWe're looking for a dynamic and organized Operations Coordinator to join our growing team If you're passionate about...

  • Operations Coordinator

    2 days ago

    Cairo, Cairo, Egypt Taqat Techno Full time 120,000 - 180,000 per year

    Required Experience:At least 2 YearsLocation:Zahraa El MaadiType:Full time - OnsiteAbout the RoleThis role focuses on supporting the company's daily operations. Your main goal will be to ensure efficient workflows and smooth coordination between internal teams and external partners.Key ResponsibilitiesHelp manage and organize daily tasks and workflow.Monitor...

  • Operations Coordinator

    5 days ago

    Cairo, Cairo, Egypt Linrco Egypt Full time 120,000 - 240,000 per year

    Duties and Responsibilities :Responsible for the end-to-end Operations Process of all Industrial, and Clients business sector.Review, manage and timely process of all requests in a highly professional way fulfilling Clients and employees expectations.Follow monthly time sheets and / salaries process.Scheduling meeting with Clients to set a standard for...

  • Hospitality Operations Coordinator

    5 days ago

    New Cairo, Cairo, Egypt The Employer Full time 15,000 - 30,000 per year

    Operations Coordinator – Hospitality ServicesLocation:Fifth Settlement, CairoCompany:A Leading Hospitality Services ProviderEmployment Type:Full-time | On-siteWorking Hours:10:00 AM – 6:00 PMDay Off:Friday onlyAbout the Role:We're seeking aproactive and well-organized Operations Coordinatorto join our growing hospitality operations team.If you are...