Officer - Egypt Service Centre

1 week ago

Cairo, Cairo, Egypt Almosafer Full time 90,000 - 120,000 per year

About the company:

At Almosafer (part of Seera Group), we're not just part of the travel industry, we're helping shape its future.

As Saudi Arabia's leading travel company, we serve millions across every segment of the travel and tourism ecosystem.

Rooted in our name "Almosafer," meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.

We're united by a bold vision:

To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.

Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.

About the Job :

  • Employee Relations officer is responsible for maintaining a positive work environment by managing employee concerns and resolving conflicts. Affair between employees and management, ensuring compliance with labor laws and company policies.

Responsibilities:

  • Coordinate the plan and implement the activities of the ER services.

  • Administer ER procedures including Onboarding.

  • Provide employees with the needed letters.

  • Handle the exit procedures and its related documents according to the labor law .

  • Follow up the governmental medical insurance regulations for new hires .

  • Maintain the contract for all employees according to the labor law.

  • Maintain the social insurance procedures with the law.

  • Maintain the filing system for the current & resigned employees .

Profile Requirements:

  • Bachelor's degree in Labor of laws, Business Administration, or related field.

  • V.Good up to Excellent Command of English language.

  • Analytical thinking.

  • Experience in a similar industry or large organization at least 1 year.

  • Knowledge of labor laws, Social Insurance, and ER best practices.

  • Microsoft Office Usage along with Google business package "sheet, word, Etc..

  • Strong communication, negotiation, and interpersonal skills.

  • Ability to manage confidential information with discretion.

  • Problem-solving and conflict resolution expertise.

  • Excellent organizational skills and attention to detail.

  • HR Diploma is a Plus.

  • SuccessFactors Usage Experience is a Plus.

Being you @ Almosafer :

At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way. 

Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.

Here, you will find:

A purpose-led workplace where your ideas can create real impact

Ongoing learning and development to help you grow with intention

Recognition that celebrates your wins, both big and small

A community built on trust, curiosity, and shared momentum

No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.

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