Senior Installation Engineer

As the world's cities grow more complex, people's need to move easily becomes even more important. Enabling urban flow requires talent and ambition. Together at KONE, we create the new urban reality. Your career is a journey, and how you travel makes a difference.

It's time to make a move. Join our flow. 

The Installation Supervisor is accountable for safe, high quality and efficient installation of the KONE solution, according to the agreed / contracted scope, schedule and budget. He/she ensures proper planning of site activities and preparation of site readiness, is in charge of installation activities, manages and supports the installation team, verifies the installation deliverables and ensures readiness for customer and maintenance handovers. He/she acts as the KONE interface to the customer at the installation site and to other parties throughout the installation process. He/she supports the sales team and the technical sales support team in pre-tender, tender and order activities when needed / requested.

2. Responsibilities and key activities

Responsibilities and key activities

Site supervision:

· Accountable for safety, quality and productivity during installation and handovers, and for

corrective actions to any detected non-conformities

· Accountable for the use of correct KONE installation methods, and for proper risk assessment

for parts of installation where KONE method is not available

· Responsible for site preparations, site readiness, site visits and audits, including resolution of

site readiness non-conformities with customer (supported by Project Manager as needed)

· Responsible for verifying the site execution plan and financial forecast as part of the pre-delivery

review, thereafter confirms S-plan MS 2z and assumes site execution responsibility

· Thereafter is responsible for realistic scheduling MS 3c (material delivery to site), installation

activities and handovers, and for confirmation of S-plan milestones 3 – 5z

· Responsible for the verification of site readiness and payment status according to S-plan

concept and contract terms (supported by Project Admin)

· Responsible for planning of installation activities, site storage and logistics, and needed

resources and tools

· Requests materials to site (MS 3x), confirms delivery of KONE materials to site (MS 3c),

receives other materials and services at site and performs Goods Receipt

· Accountable for performing installation handover to and from installers and subcontractors,

managing installation progress, final testing of the equipment and handover to maintenance

· Responsible for quality claims/feedbacks, time sheet approvals, installation documentation,

reporting of installation progress, status, cost accumulation and risks, and managing schedule

and other changes

· Responsible for management of environmental aspects of the installation (waste and hazardous

material handling)

Customer Relationship management:

· Acts as a single point of contact towards the customer during installation regarding site

management, with pro-active communication and usage of related tools

· Responsible for achieving own targets of add-on sales and change orders during installation

· Accountable for customer satisfaction on installation process and quality of installation

Subcontractor relations and people leadership:

· Responsible for verifying that installers are trained, certified, competent and capable of

performing each installation task

· Accountable for site operatives' motivation and wellbeing

· Responsible for identifying field operative training needs and communicating these to respective

line managers, HR, installation subcontracting companies and sourcing

· Responsible for site planning, communication, objective setting and progress monitoring

· Responsible for managing the performance of the team and individuals

· Responsible for developing and maintaining a proactive and professional relationship with

subcontractor

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on