Engineer Field Ops

Overview:

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

Engineer Field Ops (Logistic Specialist)

ABOUT THE ROLE & TEAM

As Logistic Specialist you will be responsible for overseeing and coordinating the efficient transportation, storage, and distribution of goods to ensure timely delivery and cost-effective operations

As per our internal career framework, this role is classified under the title Engineer Field Ops

WHAT YOU WILL DO:

• Support the management of logistics, warehouse and transportation
• Coordinate and optimize the full logistic cycle
• Liaise and negotiate with suppliers
• Keep track of quality, delivery times, transport costs, and efficiency, including supplier performance
• Arrange warehousing and process shipments
• Resolve any arising problems or complaints
• Meet cost, productivity, accuracy, and timeliness targets
• Maintain metrics and analyze data to assess performance against agreed service levels and implement improvements.
• Comply with laws, regulations, and requirements.
• Support the implementation of contractual service levels with Freight Forwarders, track their performance and make suggestions to improve performance against agreed KPI
• Ensure correct supplier invoicing
• Provide Bid-Support with shipping quotes and cost calculations

Qualifications:

WHO YOU ARE:

• • Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Knowledge of import/export regulations and compliance documentation
• Familiarity with ERP systems (e.g., SAP, Oracle) and Transportation Management Systems (TMS)
• Understanding of international trade, incoterms, and customs procedures
• 2+ years of experience in logistics, supply chain, or transportation management
• Proven experience managing freight forwarders and third-party logistics (3PL) providers
• Experience in negotiating with suppliers and handling vendor relationships
• Hands-on experience with warehousing operations and shipment processing
• Experience in data analysis and logistics performance metrics
• Experience in logistics for international operations, including import/export compliance and Incoterms.
• Effective communication · Attention to detail and ability to work under pressure
• Ability to work independently as well as part of a team.
• Problem solving and critical thinking abilities · Strong organization and time management skills

NICE-TO-HAVE:

• • Professional certification in logistics or supply chain management (e.g., APICS CPIM/CSCP, CSCMP, CILT, or similar)

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

Flex Week: Work from home up to 2 days/week (depending on your team's needs)

• Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.

Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

Professional Development: Level up your skills with our training platforms, including LinkedIn Learning

Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.