Storage & Backup Management Team Leader

5 days ago

Cairo, Cairo, Egypt بنك التعمير والإسكان HD Bank Full time 120,000 - 240,000 per year

Job Summary:

The role is focusing on setting backup plans and policies covering all bank systems and services hand to hand with application owner and system administrators to ensure all bank's servers, DB, system and application are in backup scope. and monitor the backup activities.

Job Responsibilities:

  • Administrate on cloud storage services, cloud computing in storage environment, cloud backups and replication.
  • Manage hosts storage (SAN,NAS, iSCSI), Manage templates and clusters, and configure HA.
  • Maintain and upgrade used technology in storage infrastructure when needed.
  • Manage storage and backup teams to apply banks requirements and reduce IT expenses.
  • Establish and enforce Service Level Agreements (SLAs) to ensure consistent and reliable support services.
  • Implement and refine ITIL-based processes for incident, problem, and change management.
  • Drive continuous improvement in service delivery and user satisfaction.
  • Execute a strategic roadmap for IT infrastructure and support services that aligns with organizational goals.
  • Assess current and emerging technologies to recommend innovative solutions.
  • Manage IT budgets, forecasting costs, and ensuring cost-effective operations.
  • Collaborate with business units to understand and meet their infrastructure and support requirements.
  • Ensure the security and compliance of IT systems with relevant standards and regulations (e.g., ISO 27001, GDPR).
  • Develop and maintain disaster recovery and business continuity plans.
  • Conduct regular risk assessments and implement mitigating strategies.
  • Lead a team of infrastructure engineers, system administrators, and support staff.
  • Promote professional development opportunities to enhance team skills and performance.
  • Foster a collaborative and results-driven work environment.

Job Qualifications:

  • Bachelor's or Master's degree in Information Technology, Computer Science, or a related field.
  • Minimum of 5 years of experience in IT infrastructure and support services.
  • Deep knowledge of infrastructure technologies, including networking, virtualization, cloud platforms (e.g., AWS, Azure, Google Cloud), and enterprise systems.
  • Proficiency in ITIL framework and service management best practices.
  • Experience managing complex IT projects and leading cross-functional teams.
  • Certifications such as ITIL, PMP, MCSE, CCNA, or AWS Certified Solutions Architect are highly desirable.

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