Administrative Officer

1 day ago

Qesm nd October Al Jizah, Egypt iSON Xperiences - Smarter Empathic AI Full time 150,000 - 250,000 per year

Job Purpose:

The Administration Executive plays a critical role in ensuring seamless day-to-day administrative operations within the BPO facility. This position supports both the operational and corporate teams through efficient office management, vendor coordination, logistical support, and documentation, ensuring a smooth and professional workplace environment aligned with the fast-paced demands of a BPO setup.

Key Responsibilities:

· Oversee daily office operations, including facility management, housekeeping, maintenance coordination, and security arrangements.

· Support onboarding logistics for new employees (e.g., ID issuance, workstation setup, access cards, seating arrangements).

· Maintain and track inventory of office supplies, pantry stock, and stationery; initiate procurement and coordinate with vendors.

· Coordinate administrative support for internal teams, including meeting room bookings, courier handling, and travel/accommodation arrangements.

· Ensure smooth functioning of utility services (internet, electricity, printing, etc.) and handle complaints/escalations as needed.

· Maintain and update administrative records such as vendor contracts, invoices, licenses, and compliance documentation.

· Assist in planning and executing company events, training sessions, team engagement activities, and external audits.

· Liaise with facility management, IT support, and third-party vendors to resolve service issues promptly.

· Ensure adherence to health, safety, and environmental (HSE) standards, especially in a 24/7 operational environment.

· Contribute to cost optimization by identifying process improvements in admin support services.

Requirements:

· Bachelor's degree in Business Administration, Management, or a related field.

· 2–4 years of experience in an administrative or office support role, preferably within a BPO or ITES environment.

· Strong knowledge of facility and vendor management, with the ability to manage multiple tasks efficiently.

· Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).

· Experience working in shift-based, high-occupancy environments is a plus.

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