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Field Service Engineer

3 weeks ago

مصر, Egypt SYNTEGON Full time

Company Description
**About Syntegon Technology**

**Syntegon is a global leader in process and packaging technology. With around 5,800 colleagues in nearly 20 countries, the Syntegon Group works on intelligent and sustainable technologies for the pharmaceutical and food industries. Let's contribute together to ensuring that people worldwide are provided with high-quality medications and safely packaged food.**

Local office introduction in Egypt:
**Since its establishment in 2012, PAEG has been focused on bridging the cultural and technical gaps between our partners and customers in Middle East and Africa and our plants all over the world. From a remote Hub of 5 employees, PAEG has grown to more than 30 employees serving the Food and Pharma Business and offering sales, after-sales, engineering and validation services.**
**The Egypt office is part of the Syntegon Group. Our mission is to establish Syntegon as a major regional partner for Food and Pharma and to improve the quality of life in Middle East & Africa by accompanying & supporting our customers to deliver the best & highest-quality products.**

**Job Description**:
Responsible for installation, testing, analyzing, maintaining, repairing and training on Syntegon Equipment especially Solid and Sterlile and associated products at customer sites. Provide customers with excellent technical customer service and ensure complete worry free operation.
- Provide field service repairs, training, installations, and commissioning as scheduled.
- Assist production with final machine testing and checkout.
- Train customers on proper operation, maintenance and safety rules of customer equipment.
- Implement periodic maintenance routines (Preventive, autonomous maintenance)
- Provide support to customers, Customer Service and Sales, as required.

**Qualifications**:

- Demonstrated advanced mechanical skills. B.A. in Engineering degree
- Min 5 years of prior hands-on experience in repair and maintenance of Sterile Solid and Filling Pharmaceutical equipment/machines
- Experience with Tablet Press machines is an asset
- PLC and HMI knowledge is an asset
- Good knowledge in assembly and solving problem intervention.
- Perfect Trouble shooting skills. Define instruments, methods and procedures for solving the tasks.
- Very good level of English language skills.

Additional Information

Travel: ability: up to 70%