Travel Office Assistant Manager

2 days ago

القاهرة, Egypt German University in Cairo Full time

Reporting Channel/Interactions:

- Reports directly to the Travel Office Manager & Head of Department
- Interacts and communicates with GUC Community, local and international hotels, airlines and travel agencies

Educational Background:

- BA in General Management or Tourism

**Experience**:

- 5 - 7 years of experience in the Travel Business Field

Key Responsibilities:
1. Trip Planning and Coordination:

- Strategically oversee the planning and booking process for all university-related
trips, including Semester Abroad Programs, winter and summer workshops,
academic excursions, and university events.
- Direct the Coordination of the transportation and accommodation logistics for
academic excursions and trips.
- Plan accommodation and flight tickets for major university events.

2. Travel Documentation Management:

- Supervise the preparation of all necessary traveling documents for students and
staff members.
- Book visa appointments for students and staff members.
- Communicate with the GUC Berlin University branch to obtain necessary

3. Booking Coordination and Negotiation:

- Lead the management of flight and hotel booking requests, seeking the best
available options and negotiating with travel agencies to secure favorable rates.
- Maintain correspondence with the German embassy, prominent hotels, and travel
agencies to facilitate booking processes and resolve any issues that may arise.

4. Administrative Support:

- Oversee the travel office database, ensuring accuracy and completeness of
student and staff records.
- Manage all administrative tasks and inquiries related to travel arrangements.
- Perform presentations for new students and travelers, offering guidance and
information on travel procedures, requirements, and expectations.

5. Leadership and Team Development:

- Assist the Travel Office Manager in mentoring and supervising the travel office
team, providing guidance and support as needed.
- Foster positive relationships within the GUC community to enhance travel
services.

Job-related Skills:

- Computer Skills: Microsoft office
- Language Skills:
Arabic - Fluent (Written & Spoken)
English - Fluent (Written & spoken)
German is an asset
- Strong Administrative and Organizational Skills
- Communication and Interpersonal Skills
- Management Skills
- Leadership Skills

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