International Tele-sales Representative
1 week ago
We are looking to hire an experienced & a well-spoken Tele-sales representative Agent preferably in IT field to support our clients to have a great service and to have an outstanding experience & to be responsible for sales over the telephone. The tele-sales representative's responsibilities include contacting potential clients, focusing on client’s needs to close sales and documenting clients information.
Responsibilities:
- Perform calls to reach our leads in Egypt and United Arab Emirates
- perform cold calls, as well as receive inbound calls from Clients leads to respond to their inquiries about our services.
- Converting difficult leads into Clients
- communicate effectively on the phone, and close contracts once all clients’ needs have been identified and addressed
- Initiating sales with potential/ interested Clients over the phone in Egypt and United Arab Emirates.
- provide accurate information about the company, our services and other details
- In-depth knowledge of our organization and service we provide.
- Gathering and documenting Client’s information & reactions and Updating Clients data and presenting sales reports to sales manager.
- Responding to Clients inquiries and updates about our services, advice on the best fit service to them.
- Understanding Clients background & needs and well define the Clients requirements.
- Closing sales and achieving the monthly sales targets.
- Follow up with Clients.
- Proposing new features or ideas to enhance and develop the sales and business.
- Establishing, developing, and maintaining positive business and Client’s relationship.
- Provide an accurate forecast of sales results and continuously manage sales activity.
Requirements:
- Bachelor’s degree
- English Proficiency is a must.
- Proven track record of successfully meeting sales quota over the phone & Offshore Accounts is preferable
- Preferably to have Knowledge in IT software system or Working knowledge of relevant computer software.
- Ability to learn about services and explain them to prospects
- Previous Teleperformance experience is preferable
- Excellent communication skills.
- Creative thinking skills.
- The patience and ability to engage customers in conversation.
- Good sales ability.
- Excellent interpersonal and problem-solving skills.
- The ability to handle rejection and stress.
- Social and friendly personality
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