Technical Support Agent Vacant Position

dopay International company is seeking Customer Support Agents who can maintain a good image about the company and can handle the customers’ inquiries in an efficient way. (Shift Basis) Benefits Staff Member (Not an outsource) 2 Days Off (Rotational) Max 10 p.m for girls Social and Medical Insurance If you are interested, please send your resume to...

br class="Apple-interchange-newline" />Excellent Job Vacancy at Staff Arabia office in Egypt/ Cairo / Dokki Staff Arabia, A Human Resources Company is looking to hire an excellent caliber to fulfill the following position at Cairo office: Vacant Position: Admin/Receptionist Main Requirements: - Females only are required - Bachelor Degree is a must - 0-2...

Details Required Experience 2 Department Business Operations & Support Services Career Level Position Location Cairo / Alexandria **Skills**: - Sql server Networks Requirements and responsibilities ***: - Answer inbound calls to support department - Triage and escalate prioritize support tickets and calls when needed - Identify issues defined by...

NOC Identifying, diagnosing and resolving customers problems affecting network performance and escalate to higher level support using time based and severity criteria. **Requirements**: - Proactive monitoring, performance analysis and diagnosis of various NSP networking problems (Physical, Routing & Transmission problems). - Identifying, diagnosing and...

**About the role**: **Key Responsibilities**: Expert on how Instabug product portfolio works; helping our enterprise customers understand the features and all of the benefits that could fit their business needs. Ensure delivery of the best support possible for our high-priority customers through working on customized initiatives, with collaboration with...

**Technical Support Engineer 1 - SecurID** As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that drive the modern digital...

**RSA - Technical Support Engineer 1** RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology...

**Responsibilities**: - The role is responsible for Incident (INC) Management: - Incident identification and recording - Classification and initial support to the Users for the Incident - Investigation and diagnosis of Incidents - Escalation procedures for ensuring Incident resolution - Incident resolution and restoring service to its normal operation -...

Solves all customers’ inquiries regarding Network issues. Provides an end-to-end ownership to all inquiries till closure. Posts resolution call to ensure customers satisfaction and close the case. Provides customers with appropriate options/right suggestions Fresh Graduate Very good English Good user of Microsoft office CCNA Background, Strong...

Job Description: - Expert on multiple switches, especially FIS. - Expert in implementation/development of H2H using many ISO 8583 protocol flavors. - Conducting various Certifications/Mandates for international and local card schemes (Mastercard, VISA, Local Switches (123), CUP and JCB). - Knowledge of Mobile Payment solution NFC technology. - CMS...