Senior Project Manager

1 week ago

مصر, Egypt Rackspace Full time

We are seeking a
** Senior Project Manager** to lead, coordinate and monitor Professional Services projects from initiation through delivery for complex client engagements.

**Travel to a customer-site in Saudi Arabia will be required.**
- Our Project Managers build relationships with the customer to identify new opportunities to help them with their business problems and serves as liaison between internal and external technical and non-technical departments in order to ensure that all targets and requirements are met. You will be responsible for delivering results ensuring technical projects are completed on schedule and within budget.
- Arabic language skills will be highly advantageous.

**Job Requirements**:

- Work with Rackspace and client stakeholders in gathering and documenting requirements that solve a customer’s pain point or objectives through project outcomes and benefits realisation.
- Serves as liaison between clients and Rackspace technical and non-technical departments in order to ensure that all targets and requirements are met.
- Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations.
- Contribute to the refinement of the Rackspace Professional Services methodology.
- Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.
- Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.
- Responsible for the preparation of key project documents (PID, plans, logs, reports) and other key deliverables through the life of the project.
- Proactively works to identify and manage project risks and issues. Ensures appropriate response plans are developed executed.
- Effectively manages change to the project baseline by assessing project variance and evaluating impacts supported by the use of rigorous change control processes.
- Monitors the delivery of project deliverables from third parties inside and external to Rackspace and tracks progress of same through continuous communication with project members.
- Prepares and presents reports on project progress and problems to Rackspace and client stakeholders.
- Assists in the preparation of proposals, RFP/RFI responses, & Statements of Work (SoW). This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies.
- Regularly collaborates with Sales pursuit teams, Programme & Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.

**Person Specification**:

- PMP/Prince2 (Practitioner) certification.
- Proven ability to organise and execute projects in a consistent, repeatable and reliable manner.
- Technical conversational knowledge in the following areas: Public Clouds specifically Microsoft Azure, Data Platforms Design, Deployment and Support on Microsoft Azure.
- IT Service Management and Service Delivery (ITIL certification preferred)
- Excellent time management, communications, decision making, presentation, human relations and organisation skills.
- Able to resolve problems in a timely manner.
- Ability to communicate technical information and ideas so others will understand.
- General knowledge of cloud technologies, IT operations, project management operations.
- Ability to adapt to a rapidly changing environment, handling shifting priorities and ambiguity.
- Enterprise level use of MS Office suite including Project and Visio and knowledge of other project management tools.
- Project management experience or scoping, planning, leading and monitoring technical projects from initiation through delivery preferably in managed services or Cloud.
- Experience working on infrastructure technology projects

LI-JH1

**About Rackspace Technology**

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