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Sales Assistant

2 weeks ago

القاهرة, Egypt Al-Futtaim Full time

**Job Requisition ID**:165496

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

**Overview of the role**

A sales assistant plays a crucial role in supporting the sales team by providing excellent customer service, assisting with product inquiries, and ensuring the smooth operation of the sales process

**What you will do**
- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness
- Creates a positive first impression for the customer through an energetic attitude and adhering to dress code
- Greets customers immediately upon entering the store with a smile and sincere non business like greeting
- Provides customers with current relevant information about the product
- Provides quality service in the fitting rooms, follows up with customers in a timely manner, maintains cash wrap cleanliness and attempts to add on to the sale
- Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database.
- Sincerely thanks all customers for shopping as they exit the store, and invites them back.

**Required Skills to be successful**
- Minimum Qualifications and Knowledge: High School Degree
- Minimum Experience: 1-2 years of retail sales experience

**Job-Specific Skills**:

- Excellent communication skills.
- Good leadership skills:

- Active listening.
- Empathy.
- The ability to share clear messages and make complex ideas easy to understand for everyone.
- The ability to inspire and convince others.
- Flexibility.