Guest Experience Supervisor

2 weeks ago

Cairo, Egypt Marriott International, Inc Full time

**Job Number** 24024388

**Job Category** Rooms & Guest Services Operations

**Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

  • Guest Experience Supervisor

    7 days ago

    Cairo, Egypt Marriott International, Inc Full time

    **Job Number** 24100838 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity,...

  • Guest Experience Supervisor

    2 weeks ago

    Cairo, Egypt Marriott International, Inc Full time

    **Número de Empleo** 24024388 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un...

  • Guest Experience Supervisor

    4 days ago

    Cairo, Egypt Marriott International, Inc Full time

    **Número de Empleo** 23108055 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management - Marriott International es un...

  • Guest Experience Expert

    1 week ago

    Cairo, Egypt Marriott International, Inc Full time

    **Job Number** 23087939 **Job Category** Rooms & Guest Services Operations **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Director of Guest Experience

    6 days ago

    Cairo, Egypt Talent Pal Full time

    Four Seasons can offer what many hospitality professionals dream of - a chance to define a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we have faith in our staff levels in keeping with our exceptional staff-to-guest ratios. We believe that attitude counts as much as skill. As...

  • Guest Experience Expert

    2 weeks ago

    Cairo, Egypt Marriott International, Inc Full time

    **หมายเลขงาน** 22131006 **ประเภทของงาน** Rooms & Guest Services Operations **สถานที่** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt ดูบนแผนที่ **ตารางการทำงาน**...

  • Guest Experience Expert

    2 weeks ago

    Cairo, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**25051848 **Job Category**Rooms & Guest Services Operations **Location**Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Nuestro trabajo no consiste solo en que el registro de entrada o salida del huésped sea...

  • Guest Services Agent

    6 days ago

    Cairo, Egypt Marriott International, Inc Full time

    **Job Number** 22136455 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Relations Agent

    2 weeks ago

    Cairo, Egypt Marriott International, Inc Full time

    **Job Number** 22184731 **Job Category** Rooms & Guest Services Operations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding property amenities,...

  • Guest Relations Agent

    6 days ago

    Cairo, Egypt Marriott International, Inc Full time

    **Job Number** 22155287 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

  • Guest Relations Agent

    6 days ago

    Cairo, Egypt Marriott International, Inc Full time

    **Job Number** 22136121 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Cairo Mirage City Hotel, Ring Road, Mirage City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Set up accurate accounts for each guest upon check-in according to...

  • Guest Relations Agent

    4 days ago

    Cairo, Egypt Marriott Worldwide Full time

    **Job Number** 22136121 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Cairo Mirage City Hotel, Ring Road, Mirage City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Set up accurate accounts for each guest upon check-in according to their...

  • Guest Experience Expert

    2 weeks ago

    Cairo, Egypt Marriott International, Inc Full time

    **Номер вакансии** 23011162 **Категория работы** Rooms & Guest Services Operations **Рез.** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt УВИДЕТЬ НА КАРТЕ **График** Full-Time **Удаленное расположение?** N **Возможен ли переезд?**...

  • Guest Services Agent

    6 days ago

    Cairo, Egypt Marriott International, Inc Full time

    **Job Number** 22136123 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Cairo Mirage City Hotel, Ring Road, Mirage City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Services Agent

    4 days ago

    Cairo, Egypt Marriott Worldwide Full time

    **Job Number** 22136123 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Cairo Mirage City Hotel, Ring Road, Mirage City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Experience Expert

    2 weeks ago

    Cairo, Egypt Marriott International, Inc Full time

    **İş Numarası** 22131006 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Non-Management - Marriott International, fırsat eşitliği sunan bir...

  • Guest Experience Expert

    2 weeks ago

    Cairo, Egypt Marriott International, Inc Full time

    **Nº do Cargo** 23104422 **Categoria de emprego** Rooms & Guest Services Operations **Local** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Non-Management - A Marriott International é uma empresa que oferece...

  • Guest Experience Expert

    2 weeks ago

    Cairo, Egypt Marriott International, Inc Full time

    **Número de Empleo** 24024373 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del...

  • Guest Experience Expert

    4 days ago

    Cairo, Egypt Marriott International, Inc Full time

    **Additional Information** **Job Number**25063935 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Notre travail ne se limite pas à offrir à nos clients un enregistrement et un départ...

  • Guest Experience Expert

    2 days ago

    Cairo, Egypt Marriott International, Inc Full time

    **Numéro de l'Emploi** 23195633 **Catégorie d'Emploi** Rooms & Guest Services Operations **Lieu** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt AFFICHER SUR LA CARTE **Horaire** Full-Time **Situé à distance ?** N **Mutation?** N **Type de Poste** Non-Management **Résumé des fonctions** Notre travail ne se...