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Program Specialist

2 weeks ago

القاهرة, Egypt Coptic Orphans Full time

**Program Specialist**

**Purpose of the Job**

This position aims to provide technical, logístical, and administrative support and coordination to aid the implementation of developmental programs and/or projects of Coptic Orphans. The incumbent facilitates, coordinates, and organizes project activities as necessary, and supports the Program/Project Manager and team to enhance the performance of the volunteer representatives, or others involved in the implementation of the programs, which in turn enhances the program/project deliverables. The incumbent must be well versed in monitoring implementation activities to report on assigned programs, with the ability to combine a great level of detail and the big picture to connect the program's various parts with the individuals involved therein.

**Essential Functions and Responsibilities**
- Support the Program Evaluation & Support Manager in the implementation of assigned programs/projects; assist in program design and data collection via forms and tools to ensure proper implementation, monitoring, and evaluation
- Develop and strengthen monitoring and evaluation processes based on the Program Measurement Framework
- Recommend further improvements to the Program Measurement Framework
- Compile and record data from forms, maintain and organize program data on the drive, and keep hard copy files as appropriate
- Report on all activities of the assigned programs/projects, report and follow up on various program initiatives; prepare monthly, quarterly, and ad-hoc reports as needed, and provide the Program Evaluation & Support Manager with relevant information
- In communication with the program management, coordinate program activities with the field team, such as new forms, using various project management tools
- Provide communications department and management with information for annual reports, news releases, and other information such as stories, challenges, needs, and statistics
- Update and maintain the Program/Project manuals, such as the rep handbook, and similar documentation as necessary, ensuring manuals are regularly and timely updated to reflect changes and directions from Program Management at HQ Office
- Provide administrative and logístical support to the Programs department, such as correspondence to external partners, setting meeting agenda and taking minutes, arranging and preparing for training and other events such as new volunteer representatives' orientation, quarterly meetings, etc.
- Provide critical feedback from field personnel to the Training department to help with training plans and needs
- Assist Program/Project Managers in monitoring and reporting on program budgets and costs
- Perform other relevant duties and tasks as assigned by the direct manager

**Required Education, Experience, Knowledge and Skills**
- Bachelor degree in Human development or a closely related field, and five years of relevant experience
- Excellent command of the English language, written and spoken
- Experience in designing and implementing Monitoring & Evaluation tools through data collection and analysis, and an ability to report on findings
- Proficiency in using Microsoft Office (Word, Excel, and PowerPoint)
- Outstanding communication; strong interpersonal skills, ability to work with all levels of staff and management within the organization as well as external partners or vendors, all within a spirit of service
- Excellent organizational skills in thought process and time management as well as the ability to prioritize and be ahead of deadlines to manage expectations in a fast-paced environment with changing demands
- Proven high level of accuracy and attention to detail and problem-solving skills
- Demonstrated ability to work independently with mínimal direction, and work well as part of a team

**Travel and Working requirements**
- Regular daily contact with staff in the Cairo Office, field staff, and HQ office
- Frequent contact with external partners such as volunteer reps, vendors, and other organizations
- Typical office environment such as walking, sitting, typing, using office equipment, and occasional lifting of boxes or luggage during travel
- Travel throughout Egypt may reach as much as 30% of the time
- Working outside of the official hours and on weekends may be required