Network Security Lead
6 days ago
**Votre rôle**:
Roles and Responsibilities:
Leadership:
Lead and manage a high-performing team of L2, L3 engineers, and Patch Managers.
Mentor team members, fostering technical growth and ensuring alignment with organizational goals.
Develop and maintain schedules for patch management, system upgrades, and troubleshooting tasks.
Act as the primary escalation point for complex technical issues, ensuring timely and effective resolution.
Technical Oversight:
Oversee the configuration, management, and troubleshooting of enterprise technologies, including:
Firewalls: Cisco ASA, FortiGate, Check Point, Palo Alto (including Prisma).
Networking: Cisco Core and Access Switches, Cisco Routers, Cisco Access Points, and Wireless Controllers.
Load Balancers and DNS: F5 and Infoblox.
Ensure the secure and optimized deployment of infrastructure solutions in compliance with best practices and standards.
Monitor system and network performance, proactively identifying and mitigating risks or issues.
Collaborate with L1 teams to ensure seamless handoff of incidents requiring advanced troubleshooting.
Patch and Change Management:
Define and enforce patch management schedules for all critical systems and network devices, ensuring mínimal service disruption.
Coordinate with vendors and internal stakeholders to test and deploy firmware or software updates for all supported technologies.
Maintain compliance with security and regulatory requirements by keeping infrastructure up to date with the latest patches.
Review and approve changes within the infrastructure, ensuring alignment with organizational policies and minimizing impact.
Collaboration and Coordination:
Work closely with other teams (e.g., security, IT operations) to align on infrastructure requirements and resolve issues.
Work closely with Incident and change managers to ensure the smooth operations.
Collaborate with vendors for advanced troubleshooting, hardware replacements, and software updates.
Engage with stakeholders to define and prioritize technical projects and initiatives.
Process Improvement:
Identify areas for automation and process optimization to reduce manual effort and improve response times.
Regularly update and refine SOPs, configuration documentation, and troubleshooting guides for the team.
Drive continuous improvement by adopting industry best practices and staying informed on emerging technologies.
Acquire the expertise to act as "Knowledge manager" on the scope related, working on Service now KCS.
Communication and Reporting:
Prepare detailed reports on system performance, patch compliance, incident trends, and team productivity.
Communicate complex technical concepts to non-technical stakeholders clearly and effectively.
Provide regular updates to senior management on project progress, system health, and key metrics.
Compliance and Governance:
Ensure all systems and configurations adhere to internal and external compliance standards (e.g., ISO, NIST, GDPR).
Participate in security audits and risk assessments, addressing any identified gaps.
**Votre profil**:
**Requirements**:
Bachelor’s degree in Computer Science, Network Engineering, or a related field (or equivalent experience).
Proven experience (7+ years) in managing enterprise infrastructure, with at least 3 years in a leadership role.
In-depth knowledge of:
Firewall technologies: Cisco ASA, FortiGate, Check Point, Palo Alto (including Prisma).
Networking: Cisco Core and Access Switches, Routers, Access Points, and Wireless Controllers.
Load Balancers and DNS: F5 and Infoblox.
Strong expertise in patch management processes and tools.
Excellent leadership, organizational, and communication skills.
Relevant certifications such as CCNP, CCIE, Fortinet NSE, PCNSE, or equivalent are a strong plus.
**Le plus de l'offre**:
- Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world
- Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)
- Professional development: training programs and upskilling/re-skilling opportunities
- Career growth: Internal growth and mobility opportunities within Orange
- Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events
- Reward programs: Employee Referral Program, Change Maker Awards
**Entité**:
Global Delivery & Operations
- Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
**Contrat**:
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