Current jobs related to Supply Chain Customer Service Senior Associate - القاهرة الجديدة - PepsiCo

  • Supply Chain Operations Senior Associate

    1 week ago

    القاهرة الجديدة, Egypt PepsiCo Full time

    Overview: This role is responsible for supporting GCC Supply Chain team with general customer service administration, order management and order fulfilment and execution support. It will require a collaboration with all departments supporting SC in terms of solving daily order issues and implementing business actions. The vital link between retailers, our...

  • Customer Supply Chain Manager

    5 days ago

    محافظة القاهرة, Egypt Bosch Group Full time

    **Company Description** Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Mobility Aftermarket, Power Tools and Security Systems. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our...

  • Supply Chain Operations Sr Associate

    1 week ago

    القاهرة الجديدة, Egypt PepsiCo Full time

    Overview: This role is responsible for supporting GBS Supply Chain team with general customer service administration, order management and order fulfilment and execution support. It will require a collaboration with all departments supporting SC in terms of solving daily order issues and implementing business actions. The vital link between retailers, our...

  • Supply Chain Officer

    2 weeks ago

    القاهرة, Egypt International Organization for Migration Full time

    Position Title**: Supply Chain Officer** Duty Station**: Cairo, Egypt** Classification**: Professional Staff, Grade P3** Type of Appointment**: Special short-term graded, six months with possibility of extension** Estimated Start Date**: As soon as possible** Closing Date**: 02 September 2024** - Established in 1951, IOM is a Related Organization of the...

  • Supply Chain Coordinator

    3 days ago

    القاهرة, Egypt Outservingplus Full time

    **Key Responsibilities**: - Develop and implement supply chain strategies to optimize inventory levels, reduce costs, and improve overall efficiency. - Manage relationships with suppliers, vendors, and third-party logistics providers to ensure timely and cost-effective delivery of goods. - Coordinate with internal teams including merchandising, warehousing,...

  • Supply Chain Partner

    2 weeks ago

    القاهرة, Egypt Novo Nordisk Full time

    Supply Chain Partner **Category**:Supply Chain**Location**:Cairo, Cairo, EG - Are you passionate about supply chain management? Do you want to play a pivotal role in ensuring smooth operations and efficient logistics? If so, we invite you to join our dynamic team in Egypt as a Supply Chain Partner.- This position will be based in Cairo, Egypt under the...

  • Supply Chain Operations Senior Associate

    2 weeks ago

    القاهرة الجديدة, Egypt PepsiCo Full time

    Overview: This role is responsible for supporting order management team with general customer service administration, order processing back up and performance analysis. It will require a collaboration with all departments supporting SC in terms of solving issues and implementing business actions. **Responsibilities**: **Order Management**: - Back up Sr....

  • Supply Chain Manager

    2 weeks ago

    القاهرة, Egypt Jobzella.com Full time

    The Supply Chain Manager will be responsible for day-to-day tasks related to supply and demand planning, management, inventory management, procurement, and utilizing analytical skills to optimize supply chain operations. Job Requirements - Supply and demand Planning and Management skills. - Analytical Skills for data analysis and forecasting - Inventory...

  • Supply Chain Analyst

    1 week ago

    القاهرة, Egypt Technosignage Technologies Full time

    **Job Summary**: **Key Responsibilities**: **Data Analysis and Reporting**: - Collect, analyze, and interpret supply chain data to identify trends and areas for improvement. - Develop dashboards and reports to monitor supply chain performance and KPIs (Key Performance Indicators). **AI-Driven Forecasting and Demand Planning**: - Utilize AI and machine...

  • Physical Distribution Specialist

    3 days ago

    القاهرة, Egypt Philips Full time

    **Job Title**: Physical Distribution Specialist -Supply Chain Coordinate the shipment and distribution of goods, inspect goods and materials, track shipments, manage inventory, and communicate with customers and third-party service providers till goods delivery to customer. **Your Role**: - Manage 3PL inventory, goods inspection, outbound and inbound...

  • Supply Chain and Planning Manager

    2 weeks ago

    القاهرة, Egypt Taager Full time

    **About Taager** Taager is the first B2B startup focused on social sellers - Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection...

  • Supply Chain Planning Assistant Analyst

    2 days ago

    القاهرة الجديدة, Egypt PepsiCo Full time

    Overview: Responsible for the end to end finished goods supply plan for defined manufacturing facilities to deliver target service, including translating the rough cut capacity plan, as an input from the network modeler, into a daily supply plan within the 0-16wks weeks horizon: Manages inventory and waste risks and creates the distribution...

  • Supply Chain Planning Associate Analyst

    2 days ago

    القاهرة الجديدة, Egypt PepsiCo Full time

    Overview: - Within Europe Supply planning (CCC Hub based role), we are looking for a Supply Planning Regression test Subject Matter Expert to act as the key stakeholder to support the migration of SWE Oracle and legacy ERPS to SAP PIRT Version, specifically in regards to the regression test for JDA Supply planning Solution - The role will proactively...

  • Supply Chain Coordinator, Egypt

    4 weeks ago

    القاهرة, Egypt AstraZeneca Full time

    **ABOUT ASTRAZENECA** AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. **BUSINESS AREA** Play a role in...

  • Supply Chain Planning Assistant Analyst

    2 weeks ago

    القاهرة الجديدة, Egypt PepsiCo Full time

    Overview: Responsible for the end to end finished goods supply plan for defined manufacturing facilities to deliver target service, including translating the rough cut capacity plan, as an input from the network modeler, into a daily supply plan within the 0-16wks weeks horizon: Manages inventory and waste risks and creates the distribution...

  • Lead Buyer

    2 weeks ago

    القاهرة, Egypt Heineken International B.V. Full time

    At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values: - Passion for consumers and customers - Care for people and planet - Enjoyment of life - Courage to dream and pioneer Job Summary: The Lead Buyer in Procurement is responsible for managing...

  • It- Open Source Supply Chain Implementation Manager

    1 week ago

    القاهرة, Egypt Americares Full time

    Location: Cairo, Egypt Key Relationships: Reports to: Interim Program Director, Gaza Direct Reports: None Assignment Type: Full time; funding dependent and time-limited through September 30, 2025 Compensation: $2,100 to $2,500 USD per month About Americares: Americares is a health-focused relief and development organization that saves lives and improves...

  • Senior Specialist Customer Service

    4 weeks ago

    القاهرة, Egypt adidas Full time

    Purpose & Overall Relevance for the Organisation: - This diverse role will be responsible for a variety of commercial services primarily managing regional partners portfolio (sample: B2B partners, Fashion Accounts..etc) from order to cash cycle with excellent sales and operational planning.- Key Responsibilities: - Excellent sales and operational planning...

  • Senior Specialist Customer Service

    2 days ago

    القاهرة, Egypt adidas Full time

    Purpose & Overall Relevance for the Organisation: - This diverse role will be responsible for a variety of commercial services primarily managing regional partners portfolio (sample: B2B partners, Fashion Accounts..etc) from order to cash cycle with excellent sales and operational planning.- Key Responsibilities: - Excellent sales and operational planning...

  • Supply Chain and Security Manager

    2 weeks ago

    القاهرة, Egypt Plan International Full time

    **The Organisation** Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. We believe in the power and potential of every child but know this is often suppressed by poverty, violence, exclusion and discrimination. And it is girls who are most affected. Working together with...

Supply Chain Customer Service Senior Associate

2 weeks ago

القاهرة الجديدة, Egypt PepsiCo Full time

Overview:
This role is responsible for supporting GBS Supply Chain team with general customer service administration, order management and order fulfilment and execution support. It will require a collaboration with all departments supporting SC in terms of solving daily order issues and implementing business actions. The vital link between retailers, our distribution network and wider Customer Services Team for day-to-day orders and delivery process & ultimatey to make sure our custmers get the products & service they need.

**Responsibilities**:

- Process customer orders: EDI, Open text and manual, samples, YC, interco and export
- Deal with customer queries - Deliveries / shortages / CC / finance/ traffic planning / 3PL
- Failure management - re process, cancel and comms to customers, transport and CC
- Managing exceptions within our network - dealing with internal operational issues and advising our customers (Internal & external)
- Training and on boarding of new associates
- Create return delivery and inform sending WH and 3PL about pick up order
- Align on issue resolution with customer
- Receive notification about return delivery from customer/sales (in rare cases - only large quantity errors, health issues, damages etc.)
- Daily problem solving in order processing
- Support Customer Support team with all initiatives to improve GBS service offerings.
- Support relationship management with key stakeholders within MU supply chain.

Qualifications:

- Excellent spoken and written English language knowledge; French / Dutch is a plus
- University degree
- Highly effective customer service skills to build and maintain very good working relationships with internal and external customers.
- Excellent attention to detail with data entry and order processing experience.
- Proficient in IT technology with good knowledge of Microsoft Office Excel.
- Ideally good knowledge of order-take systems or SAP, or have the ability to learn and adapt to bespoke systems and processes.
- Excellent communication skills.
- Systematic, disciplined and analytical approach to problem solving.
- Demonstrate ability to work against daily deadlines with the ability to plan and prioritise own workload.
- Displays responsible and ethical behaviour towards customers, suppliers and others in the organisation.