Sr. Change Management Support Engineer vois

**Key accountabilities and decision ownership**: - Working in shift bases available 24/7 with on call rotation. - Liaising with other support groups in assisting with the resolution of SRs where initial investigation does not resolve the customer’s incident. - Handling event management by keeping customers informed of all relevant service events. - Keep...

**Role purpose**: Manage changes opened by E2E Service Change Management customers **Key accountabilities and decision ownership**: - Accountable for checking the level of quality of CRQs (documentation) - Support Change owners during the preparation of changes - Support the change owner to verify all impact of changes to the operated services within...

**Role purpose**: Manage changes opened by E2E Service Change Management customers **Key accountabilities and decision ownership**: - Be accountable for checking the level of quality of CRQs (documentation) - Support Change owners during the preparation of changes - Support the change owner to verify all impact of changes to the operated services within...

**Role Purpose**: - Perform the allocated activities to implement the VOIS Corporate Security strategy related to Fraud Management across VOIS Egypt centres - Perform specific activities to identify fraud risks, to propose measures to mitigate the internal fraud risk and to ensure full compliance with VOIS Fraud Management related policy and requirements. -...

**Role Purpose**: The Sr Data engineer is a core member of the agile teams delivering data pipelines and data governance capabilities within the organization through building and automating data flows across all Analytics and Autonomics domain. **Key accountabilities and decision ownership**: - Both managed and independent research (POCs, white papers,...

**Role Purpose**: The Sr. BI Engineer is a core member of the agile teams implementing BI solutions. The Business Intelligence Authority engineer will be responsible to implement and develop BI solutions including data modelling and system development while guiding junior developers in fulfilling the same **Key accountabilities and decision ownership**: -...

**Role Purpose**: **Core competencies, knowledge and experience**: - System integration and implementation of DevOps Tools. - Full responsibility of migration and upgrading to new releases. - Service management. - Prioritizing and managing several open cases at one time based on agreed Service Levels. - System integration and implementation of Kubernetes,...

**Role purpose**: The Backend developer is engaged in all development aspects of a project. They are responsible to create low-level designs, code and unit test for developed functionalities. Following are the key responsibilities of a Backend developer: - Act as a technical leader in several domains and create expert power. Convince the team for the...

**Role Purpose**: **Core competencies, knowledge and experience**: - .B.S Computer or telecommunications Engineering or B.S Computer engineering with at least 3 years' experience in IT - 3-4 Overall years of Experience - Cross-functional background, have a working experience in more than one area in IT environment - Requirements Gathering and Business...

**Key Accountabilities & Decision Ownership**: **Leading of processes connected to change management** - Review the RFC Fields - Assess changes Impact/risk - Communicate with the technology stakeholders that may be impacted - Discuss Daily Changes in Daily CAB (Change advisory Board) - Authorize The Approved RFC - Define and Measure success metrics and...