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Team Lead, Quality Assurance
3 weeks ago
**Role Description**
The Quality Team Leader plays a critical role in ensuring the highest standards of quality and continuous improvement within the organization. They are responsible for leading a team of quality professionals and overseeing the implementation and maintenance of quality management systems and processes.
**Key Responsibilities**:
- Leadership and Team Management:
- Quality Management Systems:
- Process Improvement:
- Training and Development:
- Stakeholder Collaboration:
- Provide strong leadership to the quality team, setting clear expectations, and fostering a collaborative and supportive work environment.
- Delegate tasks, monitor performance, and provide guidance and feedback to team members for their professional growth.
- Develop, implement, and maintain effective quality management systems to comply with industry standards and regulatory requirements.
- Ensure adherence to quality policies, procedures, and guidelines across the organization.
- Conduct regular audits, inspections, and assessments to identify areas for improvement and monitor compliance.
- Identify opportunities for process improvement and efficiency gain within the quality management systems.
- Collaborate with cross-functional teams to implement process enhancements and promote a culture of continuous improvement.
- Track and analyze quality metrics to monitor performance and identify trends or issues that require corrective actions.
- Develop and deliver training programs related to quality management, quality control, and process improvement.
- Provide ongoing training and support to team members to enhance their skills and knowledge in quality management practices.
- Collaborate with internal stakeholders, such as operations, partnership, and product development teams, to ensure the implementation of quality standards throughout the entire product lifecycle.
- Liaise with customers, suppliers, and external auditors to address quality-related concerns and facilitate effective communication.
**Qualifications**:
- Bachelor’s degree.
- 4-6 years of experience in quality.
- Strong knowledge of quality management system and methodologies.
- Certified COPC and six sigma is a must
- Excellent leadership and team management skills, with a proven ability to motivate and inspire team members.
- Excellent problem-solving and analytical skills, with the ability to analyze complex data and make informed decisions.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.