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Inside Sales Team Lead

2 weeks ago

مصر, Egypt Property Finder Full time

Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and on a journey to becoming a Unicorn. We are aspiring to create a lighthouse technology company which will have a lasting impact in the entire tech ecosystem in our geography.

**Position Summary**

The Team Lead is responsible for leading a team within the team and reporting directly to the Sales Manager/Director of the team. They help to expand the span of control by being able to coach, lead, mentor, and drive revenue. They have a customer focus and a people first mentality.

Team Lead’s in most cases will not carry a quota and they will be focused solely on their team revenue targets.

**Team size**

3-4 sales professionals

**Key Responsibilities**
- Learn and become an expert on the Property Finder solution portfolio.
- Create and execute a sales strategy to grow and double your business
- Maintain a retention rate of > 90% of existing clients
- Exceed new client acquisition targets
- Assist in the hiring, help Develop and coach your team to adopt a consultative mindset and approach in managing customers.
- Coach team to record opportunities and activities within Property Finder's SalesForce CRM on a weekly basis
- Forecast Weekly, Monthly and Quarterly revenue expectations with predictability.
- Collaborate with various internal departments to ensure all clients' requests are fulfilled in a timely manner.
- Serve as the escalation point of contact for all customer account management matters and help resolve in a timely manner
- Help your team to negotiate contracts and close agreements to maximize mutual interest.
- Meet with customers to assess their feedback, utilization and concerns and use customer meetings as an opportunity to coach your sales team

**Desired Qualifications**
- Bachelor's degree in business, marketing or science major
- Minimum of 5 years of experience in B2B SaaS/Subscription /sales and account management
- Previous sales leadership experience a plus
- Solid track record of predictable forecasting on a Weekly, Monthly and Quarterly basis
- Experienced Sales coach who is focused on team development and team success
- Strong Analytical skills and a data driven approach in managing the business
- Strong service mindset that requires patience while dealing with different types of customers and employees
- Problem-solving skills to help resolve customer and employee complaints.
- Public speaking, communication skills, presentation skills, data translation skills.
- A good understanding of the real estate industry is desirable
- Adept in talking to key internal and external decision makers.
- Assertive, influential and highly motivated with an ability to work in a target driven company.
- Highly computer literate - adept at Excel and Powerpoint with solid experience in using CRM tools (SalesForce experience is a plus).
- Arabic and English speaker essential
- Do you have solid experience in selling products and services delivered through SaaS or as a Subscription?
- Do you have a solid track record in creating and owning a sales strategy for growing a territory or region?
- Are you data driven and have rich experience in measuring the right KPIs, activities and analyzing data to get key insights to help you better manage your team?
- Have you managed a team of at least 5 people for at least 4 years and have been successful at developing your team and coaching them for success?
- Do you have strong hiring skills and have a solid track of hiring good performers?
- Do you meet customers on a regular basis to understand their concerns, handle escalations, position new solutions and use customer meetings as a coaching opportunity for your team?

**Property Finder Principles**
- Move fast and make things happen
- Data beats opinions
- Don’t confuse activity with results
- Failure is success if we learn from it
- People over pixels