Lookback Alert Specialist

**Job Objective**

Responsible of receiving alert communication Plasma Donor Centers and introduce the information
related to the donations informed into the informatic system for ensuring that all the units
communicated belonging to a donor that has resulted reactive or belongs to a group of risk behavior,
are identified for final removal from Plasma lot to be delivered to Manufacturing Facility.

**Key responsibility**
- Receive all look back communications from Plasma Donor Centers.
- Introduce in IT system the information related to look back communications.
- Inform to Fractionation Facility of those units yet delivered.
- To review all communications and to inform Plasma and Product Release Manager of
- Units involved in a batch for final evaluation.
- Identification of potential trends that may impact to the type of communications.
- Retrieve information related to the processes for further establishment of metrics, efficiency reports, and key performance indicators (KPI).

**Academic experience required**
- Bachelor s Degree in Health-related Sciences.
- Knowledge in quality Management desired.

**Professional Experience Required**

Typically requires a minimum of 2 years of related experience

**Computing Skills**

Proficiency with computers.

**Personal Skills**
- Strong integrity and commitment to quality and compliance
- Organized and able to manage time effectively.
- Ability to work within a highly regulated, labor-intensive environment

**Languages**
Written and spoken English and Arabic.