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Fluent English Customer Advisor

3 weeks ago

القاهرة الجديدة, Egypt Sutherland Global Services Full time

Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees.

We are seeking dedicated and enthusiastic individuals to join our team as a Customer Support Agent. You will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, answers to users questions, assisting users by troubleshooting problems.

**Salary and Benefits**:

- Net salary up to11,290 EGP: We offer a competitive net salary, recognizing your valuable contributions to our team.
- Lavish monthly bonus and overnight allowance: In addition to your base salary, you will receive a generous monthly bonus and an overnight allowance, acknowledging your commitment and dedication.
- Comprehensive medical and social insurance coverage
- 9-hour workday with a 1-hour break and 2 days off per week.

Pay: E£12,000.00 - E£16,000.00 per month

Application Question(s):

- Are you flexible with night and overnight shifts?
- What is your level of proficiency in English?
- Are you okay with our location in New Cairo? The vacancy is on site.