Current jobs related to Customer Support - القاهرة - Egyptian integration

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  Customer Support Lead

  1 week ago

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  القاهرة, Egypt CEQUENS Full time

  Reporting to the Customer Success Manager, the Customer Support Lead provides guidance to a team of customer support professionals. The role focuses on maintaining high-quality customer service and ensuring effective issue resolution within established guidelines. **Strategic Responsibilities**: - Assist the Customer Success Manager in implementing...

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  Customer Support

  1 week ago

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  القاهرة الجديدة, Egypt Teleperformance Full time

  **Role Description** This is a full-time on-site Customer Service role located in New Cairo. The Customer Service team at Teleperformance is responsible for providing excellent customer support, ensuring customer satisfaction, and delivering exceptional customer experiences on a daily basis. **Location: New Cairo (5th Settlement)** **Qualifications** -...

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  Customer Support Specialist

  4 days ago

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  القاهرة, Egypt CEQUENS Full time

  The Customer Support Specialist acts as a liaison between the Service Support team and internal stakeholders such as Carrier Relations, Account Managers, Development, and Product Teams while also managing interactions with customer contacts globally. This role ensures that customer requests and incidents are addressed in line with contracted SLAs and quality...

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  Customer Support Associate

  1 day ago

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  القاهرة, Egypt Kotn Full time

  At Kotn, we’re changing how things are created and consumed—crafting pieces only from the finest natural fibres, in ways that honour the people who make them and the places they’re made. We built Kotn from the ground up, working hand-in-hand with smallholder cotton farmers and every step of our supply chain to ensure the highest quality of life for...

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  Customer Support Lead

  1 week ago

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  محافظة القاهرة, Egypt IQVIA Full time

  Provides Customer Service and Application support across a range of products and platforms. Essential Functions - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations. - Develops solutions to complex problems...

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  Customer Support Specialist

  2 days ago

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  القاهرة, Egypt Maqsam Full time

  **Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region**designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With...

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  Customer Support Representative

  2 weeks ago

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  القاهرة, Egypt Teleperformance Full time

  Teleperformance is a global digital business services company committed to supporting communities, clients, and the environment. We provide advanced, digitally-powered business services to streamline operations for the world's leading brands. Role Description This is a full-time on-site role for a Customer support representative located in Cairo, Egypt...

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  Customer Support Specialist

  4 days ago

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  القاهرة, Egypt Foodics Full time

  **Who Are We**❓ - We Are Foodics!_ a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully...

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  Customer Support Representative

  6 days ago

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  القاهرة الجديدة, Egypt Teleperformance Full time

  **Salary**: - 14000 l.E **Requirements**: - Fluent English Level (B2) - Flexible with working fixed shifts and working at New Cairo - Typing Speed must be not less than 40 WPM - Graduates ONLY (with at least 6-9 months experience in Customer Service) **Benefits**: - Morning Shift. - Location New Cairo. - Transportation provided. - Medical & Social...

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  Customer Support

  2 weeks ago

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  القاهرة, Egypt AlBadr Systems Full time

  For graduates with higher qualifications and completion of the army/exemption Good in Arabic & English (Reading, Writing & Oral) Job Requirements- University Degree is a must preferable in business administration, commerce or PR. - Area of experience: Customer Care/Contact center **Skills**: - Customer Service Job poster Albadr company

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  Customer Support Agent

  5 days ago

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  القاهرة الجديدة, Egypt Teleperformance Full time

  **Role Description** This is a full-time on-site role for a Customer Service Agent at Teleperformance located in New Cairo. The Customer Service Agent will be responsible for providing customer support, ensuring customer satisfaction, and delivering exceptional customer service on a day-to-day basis. **Location: New Cairo (5th Settlement),...

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  Arabic Customer Support

  7 days ago

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  القاهرة, Egypt MEXC Full time

  Hello! MEXC is looking for a Arabic Customer Service. If you want to join a youngand ambitious team and become part of a global exchange, then you are exactly theperson we are looking for! **Why us?** 2. Competitive salary + bonuses 3. Career advancement 4. Various benefits and support from the company 5. Fully remote work - you can work from...

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  Customer Support Specialist

  1 week ago

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  القاهرة, Egypt Preply Full time

  **At Preply, we are unlocking human potential through learning.**: We believe learning with a great tutor is life-changing. That's why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global...

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  Technical Support/customer Care Representative

  3 days ago

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  القاهرة, Egypt Fixed Solutions Full time

  The Technical Support Representative will play a crucial role in providing technical assistance and support to customers with a primary focus on technical and billing inquiries. This role involves troubleshooting. Technical issues, ensuring customer satisfaction, and effectively communicating with both technical and non-technical...

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  Technical Support

  1 week ago

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  القاهرة, Egypt Sutherland Egypt Full time

  Job Title: Technical Support Representative **Job Description**: USA Account note; night and over night shifts Key Responsibilities: - Troubleshoot and resolve technical problems efficiently. - Provide step-by-step guidance and clear communication. - Document customer interactions and solutions accurately. - Ensure a positive customer experience with...

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  Customer Tech Support Expert

  2 weeks ago

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  القاهرة, Egypt Orange Business Full time

  **Votre rôle**: ¦ Provide a professional first technical point of contact for the customer ¦ Acts as technical escalation level within the team. ¦ Acts as Knowledge management keeper. ¦ Responsible for the escalated tickets and participates in the generations and handling of the monthly trend analysis that is shared with the account team and the...

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  Customer Support Senior Executive

  7 days ago

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  القاهرة, Egypt NielsenIQ Full time

  **Company Description** NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive...

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  English Customer Service Support

  2 weeks ago

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  القاهرة, Egypt Teleperformance Full time

  We are urgently hiring for customer support (Techincal support ) 1st wave Net salary **14000** EGP Net (Free Tax &Fees) including KPIs. You will be receiving your KPIs in the Euro equivalent. - Social insurance. - Medical insurance 400K coverage per year. (Med Right insurance) - Career Path throughout an internal development program - +700 Employees...

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  Customer Support Specialist

  3 days ago

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  القاهرة, Egypt Mindpec Solutions Full time

  Process : Global Ads Social Media Operations hours : 9 hour Rotational shift for 5 days salary : 7000 to 8000RM Overview The CSS will be the primary contact for customers using the client’s website shopping channel. The CSS lives the values of our client which are: - 1. Responsibility: The CSS represents the client and is the face of the brand to the...

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  Customer Care Decision Support Analyst

  1 week ago

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  القاهرة, Egypt Vodafone Full time

  **Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...