Employee Relations Investigator

2 weeks ago


مصر, Egypt Souq.com for E-Commerce LLC - G32 Full time

A completed Bachelor's Degree
- 2+ years human resource generalist experience or investigations specialist experience
- Experience in conducting investigative fieldwork, including complainant, witness, and respondent interviews, investigative data analysis, and production of investigative documentation
- Experience supporting front line employee client groups
- Experience managing stakeholders
- Experience in call center, distribution center, or manufacturing environments
- Fluent in Arabic and English

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our Worldwide Operations Human Resources team as an Employee Relations Investigator supporting our MENA locations. The central objective of the Worldwide Operations Centralized Investigation team is to ensure fair and respectful treatment of employees, consistent with our core business values and objectives.

This role is open to individuals based in UAE, KSA, and Egypt.

Key job responsibilities

**The ER Investigator will work proactively to**:

- Independently manage assigned casework, bringing investigations to closure rapidly and definitively
- Design, collect, and analyze multiple levels of employee and stakeholder feedback
- Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
- Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
- The individual also will work reactively on critical employee relations issues that are crisis-oriented and typically can only be successfully completed with limited time. Balancing time between projects and crisis-response is a critical component for success in the position.

Virtual Location - EGY
- Advanced degree, JD, or other specialized training in labor/employee relations
- Evidence of career development and/or evidence of superior performance in previous roles
- Understanding of employment laws



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