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Customer Support Representative

2 weeks ago

Mansoura, Egypt Sutherland Global Services Full time

We are seeking dedicated and enthusiastic individuals to join our team as Customer Care Representatives. As a Customer Care Representative, you will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, and ensuring a positive experience. Previous customer service experience is not required. We value your potential and believe in providing comprehensive training to help you excel in your role.

**Salary and Benefits**:

- Net salary is 11,290 EGP: We offer a competitive net salary, recognizing your valuable contributions to our team.
- Lavish monthly bonus and overnight allowance: In addition to your base salary, you will receive a generous monthly bonus and an overnight allowance, acknowledging your commitment and dedication.
- Comprehensive medical and social insurance coverage: We prioritize the well-being of our employees by providing comprehensive medical and social insurance coverage, ensuring you and your family have peace of mind.
- 9-hour workday with a 1-hour break and 2 days off per week.

Join our dynamic team and be part of a supportive work environment that encourages growth and recognizes your achievements. Your dedication and hard work will be rewarded, and you will have the opportunity to make a significant impact on our customers' experience.

Pay: E£11,290.00 per month

Ability to commute/relocate:

- New Cairo: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you flexible with night and overnight shifts?
- What is your level of proficiency in English?
- Are you okay with our location in New Cairo? The vacancy is on site.