Reservation Agent
3 days ago
**Reservation Agent / Ticketing Agent**
We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets.
**Reservation Agent Responsibilities**:
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
**Reservation Agent Requirements**:
- Bachelor's degree.
- Sabre system Experience is a must.
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in Microsoft office suite.
- Data entry experience.
- Flexible working hours.
**Paradise Inn Group for Hotels and Resorts**
**Chain of 3 hotels in Alexandria, Egypt**
**Le Metropole Hotel. Windsor palace hotel and Paradise inn beach resort maamoura**
**1- Le Metropole Hotel built in 1902 as a hertiage hotel french style all rooms are newely renovated facing the the mediterranean coast includes sky view fine dining resturant serving finest cuisines and wine with live music and luxurious halls : les versailles, salon soulous.**
**Locations: 52 Saad Zaghloul St, Raml Station**
**The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel**
**Near to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.**
**2- Windsor palace hotel**
**Built in 1906 as a heritage hotel english style all rooms are newely renovated facing the the mediterranean coast includes two restaurants : Blue harbor sea view ( casual dining )**
**Skyroof roofttop lounge sea view ( lounge and night club ) and luxurious halls such as : Queen Elizabeth, Prince of Wales, King Edward**
**Locations: 17 El Shuhada St, Alexandria**
**The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel**
**Near to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.**
**3 - Paradise inn beach resort maamoura**:
**Built-in 1999 next to Al Montazah Gardens, in El Maamoura, The resort offers the ultimate modern style, coupled with unparalleled services. The hotel is rich with its own private sandy beach, an outdoor pool, and a kids pool which is all surrounded by a spacious garden, filled with colorful flowers and trees, includes 3 wedding venues ( blue star indoor hall - flamingo beach - florance garden )**
**Location :El-Shaheed youssef El-Sebaey Maamoura Beach, Maamoura, Alexandria.Egypt**
**About Paradise Inn Group for Hotels and Resorts**:
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria’s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views. Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite. Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony. Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking. Halls: Queen Elizabeth, Prince of Wales, King Edward Outlets: Blue harbor Cafe & Restaurant - Skyroof Rooftop Lounge Locations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel Near to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City
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