Senior Systems Engineer
5 days ago
Analyses customer problems and resolves and closes customer complaints, as per assignment from the Technical Team Leader.
- Reports the status of the customer service provided to the Technical Team Leader.
- Prepares Engineering Software/ Hardware design documents for review by the Technical Team Leader.
- Undertakes the implementation and coding of software
- Assigns engineers and technician to undertake the installation activitiesand follows-up on their work.
- Undertakes the testing process including all internal, workshop, factory acceptance testing (FAT) and site acceptance testing (SAT).
- Implements the required process & suggest any adjustments that improve the flow of work.
- Prepares and submits weekly activity reports to the team leader.
- Prepares and submits weekly progress reports to the team leader on a given project.
- Provides feedback to the Technical Team Leader on the performance of Technicians as input into their performance evaluations.
**Personal Skills**:
- Good communication skills
- Excellent technical report writing skills
- Very good command of English
**Technical Skills**:
- Bachelor’s degree in electrical/Electronic engineering or a related field.
- Minimum of 5 -10 years of experience.
Has a solid experience on the following Systems:
1- Audio Visual Systems.
2- Public Address Systems.
3- IPTV Systems.
4- Digital Signage Systems.
5- Queuing and Booking Rooms Systems.
Additionally has:
1- Crestron and Extron Configuration and Programming Certification.
2- Streaming Certification
**Job Details**:
Job Location
Cairo, Egypt
Company Industry
System Integrator
Company Type
Employer (Private Sector)
Job Role
Engineering
Employment Type
Employee
Job Division
Smart Solutions
Technical
Career Level
Mid Career
Years of Experience
Min: 5
Degree
Bachelor's degree
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