Waiter/waitress- Mãvenpick Resort

1 week ago

مصر, Egypt Mövenpick Aqaba Full time

Company Description

Novotel Cairo El Borg Hotel.

**Job Description**:
Responsible for ensuring the seamless operation of the front desk and guest services. As a leader in the Front Office Department, the Front Office oversees your team, fosters exceptional guest experiences, and maintains efficient operations. Customer service, problem-solving abilities, and effective communication skills.

Responsibilities:
Guest Service Excellence
- Greet and assist guests in a warm, courteous, and professional manner.
- Handle guest complaints and inquiries promptly, striving to resolve issues to ensure guest satisfaction.
- Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions.
- Handle guest complaints and concerns in a professional and empathetic manner, aiming for swift and satisfactory resolution.
- Maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services.
- Establish and maintain positive relationships with repeat guests, VIPs, and corporate clients.
- Implement strategies to enhance guest loyalty and satisfaction, contributing to positive online reviews and ratings.

Front Desk Operations
- Oversee the front desk team's daily operations, including check-in, check-out, and guest registration processes.
- Monitor room availability, reservations, and room assignments to maximize occupancy and revenue.
- Maintain accurate and organized guest records, ensuring compliance with privacy and security protocols.
- Coordinate with housekeeping and maintenance departments to ensure timely room readiness.

Team Leadership
- Train, supervise, and evaluate front desk staff, fostering a positive work environment.
- Set performance expectations and provide ongoing feedback to team members.
- Conduct regular team meetings and training sessions to enhance guest service skills and departmental knowledge.

**Qualifications**:

- Passion for guest service
- Minimum 2 year of proven Front Office operation experience.
- Must be fluent in english both written and verbal
- Excellent written and verbal communication, interpersonal and leadership skills
- Prior experience working with Opera Cloud or a related system
- Strong communication and problem-solving skills to resolve guest complains
- High ability to motivate colleagues and guide their development
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Flexibility to adapt to a dynamic and fast-paced environment.

  • Waiter/waitress - Germany/austria with Visa

    4 weeks ago

    مصر, Egypt Space Talents - Your Career Abroad Full time

    We work with renowned and upscale restaurants dedicated to providing exceptional culinary experiences. We are currently seeking friendly and customer-oriented individuals to join our dynamic teams as waiter/waitress. Our jobs are on-site in Germany and Austria and require willingness to relocate. We offer full visa sponsorship and relocation...

  • Waiter/waitress - Germany/austria with Visa

    1 day ago

    مصر, Egypt Space Talents - Your Career Abroad Full time

    We work with renowned and upscale restaurants dedicated to providing exceptional culinary experiences. We are currently seeking friendly and customer-oriented individuals to join our dynamic teams as waiter/waitress. Our jobs are on-site in Germany and Austria and require willingness to relocate. We offer full visa sponsorship and relocation...

  • Waiter

    2 weeks ago

    مصر, Egypt Powered by Qureos Full time

    **Company Description**: Savoy Sharm Group is a luxury hotel and resort company located in the beautiful city of Sharm El Sheikh, Egypt. We pride ourselves on providing exceptional service and a luxurious experience for our guests. We are currently seeking a professional and dedicated Waiter to join our team. **Job Overview**: **Key Responsibilities**: -...

  • Waiter

    2 weeks ago

    مصر, Egypt Marseilia Beach for Tourism Investment Full time

    Marseilia beach is hiring Waiter previous experience in hotels or resorts. Marseilia Beach for Tourism Investment is responsible for managing the hotel chains of the group and hotel management of customers&units by offering safe investment services. And in order to guarantee the highest degree of comfort and concern, our services always include all...

  • Waiter/waitress

    3 days ago

    مصر, Egypt Marriott Worldwide Full time

    **Job Number** 22154687 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Marriott International portfolio of brands includes both JW Marriott and Marriott...

  • Waiter / Waitress

    4 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23148179 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...

  • Waiter/ Waitress

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24076436 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...

  • Waiter/waitress

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22164958 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...

  • Waiters / Waitress

    3 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22123240 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Hotel Cairo, Ring Road - Mirage City - P.O.Box 427, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Explore our very big world** We welcome you to join our global and...

  • Waiter / Waitress

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23099305 **Job Category** Food and Beverage & Culinary **Location** Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables according to type of...

  • Waiter/waitress

    7 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22129738 **Job Category** Food and Beverage & Culinary **Location** Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Explore our very big world** We welcome you to join our global and diverse family. Whether...

  • Waiter/waitress

    3 days ago

    مصر, Egypt AccorHotel Full time

    **معلومات عن الشركة** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s...

  • Waiter/waitress

    2 days ago

    مصر, Egypt Marriott Worldwide Full time

    **Job Number** 22129738 **Job Category** Food and Beverage & Culinary **Location** Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Explore our very big world** We welcome you to join our global and diverse family. Whether...

  • Waiter/waitress (Local Only)

    5 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22152745 **Job Category** Food and Beverage & Culinary **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Explore our very big world** We welcome you to join our global and diverse family. Whether...

  • Waiter

    3 days ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22169884 **Job Category** Food and Beverage & Culinary **Location** Hurghada Marriott Beach Resort, El Corniche Road, P.O.Box 38, Hurghada, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat guests by...

  • Waiter

    1 day ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23159824 **Job Category** Food and Beverage & Culinary **Location** Sheraton Sharm Hotel Resort Villas & Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...

  • Waitress

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24077667 **Job Category** Food and Beverage & Culinary **Location** Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables according to type of...

  • Waiter / Bar Waiter

    4 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24085415 **Job Category** Food and Beverage & Culinary **Location** Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table...

  • Waiter

    2 weeks ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 22199131 **Job Category** Food and Beverage & Culinary **Location** Sheraton Sharm Hotel Resort Villas & Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables...

  • Waiter

    1 week ago

    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23155699 **Job Category** Food and Beverage & Culinary **Location** Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set tables according to type of...