Senior Digital Solutions
5 days ago
**Job Purpose**:
The Senior Digital Solutions & ERP Operations Specialist plays a key role in the Digital Solutions & Oracle Operations department, focusing on implementing, optimizing, and integrating enterprise resource planning (Oracle ERP) systems and digital solutions. This role supports the Digital Solutions & Oracle Operations Manager in executing strategic initiatives and ensuring the efficient functioning of digital systems and processes.
**Key Responsibilities**:
**Solutions Analysis**:
- Identify and evaluate complex solutions against business needs.
- Recommend the most effective approaches based on established criteria.
**Data Management**:
- Work within established data management systems and procedures to deliver expected outcomes.
**Customer Management (Internal)**:
- Support internal customers by ensuring their ERP and digital solution needs are met effectively.
**Improvement/Innovation**:
- Identify process, system, or procedural shortcomings and implement change management programs to address them.
**Technical Tasks**:
**Reports Development**:
- Develop and manage reports using Oracle Reports 10g/11g and BI Publisher.
- Utilize XML and XSL programming for reporting purposes.
**Interfaces Development**:
- Use Oracle Open Interface tables and Public APIs to integrate systems.
- Develop high-performing custom PL/SQL programs for batch and real-time integrations.
**System Extensions**:
- Extend and personalize Oracle EBS functionality using custom APIs, alerts, and user hooks.
- Create new workflows and extend seeded workflows.
- Develop new forms using Forms 10g and/or Oracle Application Framework (OAF).
**Database Maintenance**:
- Perform Oracle database installation, configuration, upgrades, patching, and backup/recovery.
- Proactively monitor database performance and capacity, providing trend analysis.
- Administer database security, tuning, and optimization to ensure availability and data integrity.
- Use Oracle Enterprise Manager (OEM) to monitor databases and hosted environments.
**Integration Support**:
- Collaborate with integration teams to define requirements and develop interfaces.
- Support testing and validation efforts to ensure reliable data exchanges.
- Troubleshoot and resolve technical integration issues.
**Behavioral Competencies**:
- **Technical Savvy**: Anticipate and adopt innovative business-building technologies.
- **Manages Complexity**: Effectively analyze complex issues, identify root causes, and solve problems.
- **Collaboration**: Build partnerships to meet shared objectives and communicate effectively with stakeholders.
- **Situational Adaptability**: Adjust approaches and priorities to match shifting demands.
**Qualifications and Experience**:
**Education**:
- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
**Experience**:
- 3-5 years of experience in digital solutions, ERP operations, or related fields.
- Strong understanding of ERP systems like SAP, Oracle EBS R12, or Microsoft Dynamics.
- Experience in implementing and upgrading Oracle EBS R12.
- Proficiency in integration technologies and methodologies.
- Hands-on experience with SQL, PL/SQL programming, and Oracle EBS development standards.
- Knowledge of RDBMS concepts, Linux/Unix OS programming, and Oracle Application Developer Framework.
- Experience troubleshooting hardware issues is a plus.
**Technical Tools**:
- TOAD, PL/SQL Developer
- Workflow Builder, Forms Builder
- Oracle EBS Financials or SCM/Manufacturing modules
**Certifications (preferred)**:
- Oracle Certified Professional (OCP)
- Relevant certifications in ERP systems or project management
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