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Consulting Team Lead

2 weeks ago

مصر, Egypt Orange Business Services Full time

**About the role**:
Purpose:
Lead Solutions Consultants for Europe in IBC Cairo, reporting to the head of Europe consultants in Cairo
Business growth:

- Ensure a healthy partnership relation with key stakeholders in the region and in countries including all billable and presales communities and Europe management teams
- Support in identifying upskilling opportunities in the region

Operational Responsibilities:

- Plan and organize the team assignments/engagements with the direct manager
- Ensure full and optimized utilization of team resources in alignment with the business needs and priorities
- Manage the team profitability targets, and ensure highest margin achievement in line with offshoring objectives
- Report on engagements progress/issues/risks to the local manager
- Act as the first point of escalation in technical and non-technical issues
- Forecast team operations requirements and development needs
- Develop team skills in the different solution sets
- Ensure high quality and on time delivery of all team deliverables
- Manage team performance in coordination with the local/functional management

Practice Development and Optimization:

- Supporting ‘Delivery Standardization’ efforts of all services delivered by the Consulting team
- Support the enhancement of the solution integration processes, to optimize time and ensure quality deliverables including low level design and solution implementation plans
- Enhance the delivery process and the post sales to operations transition and interlocks in collaboration with central and regional practice leads for consulting
- Contribute to the development and optimization of the delivery tools
- Any other duties as required by Manager

**About you**:

- Minimum of 10+ years of experience in Professional Services or Sales/Presales functions in the global communications and services industry, MBA is a plus
- Successful experience in a customer facing pre/post sales Consultancy
- Strong recruitment experience for Professional Services profiles
- Knowledge of Orange portfolio of Products & Services
- Ability to effectively matrix manage other Orange organizations (i.e. Sales, Project Managers, Billable Consultants) in the delivery of consulting solutions
- Ability to deal with a large and demanding customers under tight timeframes
- Team working, conflict management, presentation skills
- Knowledge and understanding of selling in an indirect or direct channel model
- Flexibility and openness to new technical and commercial processes
- Knowledge of MS Office, Projects, World, Excel, Power Point, Visio and Access

Excellent command in English is a must, French is a plus

**Department**:
Sales & Marketing Europe

**Contract**:
Regular