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Smes Rm

3 weeks ago

مصر, Egypt EGBank Full time

**JOB PURPOSE**

The SME’s Relationship Manager is responsible for strengthening the SME Portfolio, through maintaining and attracting target clients. In addition to fostering the relationship with existing clients; through learning about their banking needs and fulfilling it, while abiding by internal and external credit regulations.
- **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES**
- Collect and analyze the data of potential and existing clients to prepare credit packages
- Follow up on granted credit facilities and review its annual renewal procedures
- Conduct calls to ensure that granted facilities are utilized in agreed upon purposes and prepare calls’ reports accordingly
- Identify expansion opportunities with existing clientele base to achieve portfolio growth.
- Closely monitor Past Dues Report and take any required action, after consulting with Unit Head, and strictly adhere to EGBank Credit and Legal policies.
- Follow up with concerned divisions/departments within the bank, to ensure the fast execution of agreed upon banking operations, and deal with any obstructions
- Prepare credit memorandums and present it to concerned parties
- Handle accurate documentation and filing of portfolio with respect to internal regulations
- Update clients’ portfolios on regular basis
- Market cross-selling products with existing and new clients
- Conduct feasibility study for new projects, and provide credit assessment for projects finance
- Adjust facility structures to suit any changes in the clients’ demands/activities
- Review credit facilities and ensure they are in compliance with internal and external credit regulations taking into account the profitability of the bank and the quality of the portfolio
- **KEY PERFORMANCE INDICATORS (KPIs)**
- Time taken to prepare credit packages
- All required documents are included in the credit packages
- All documents needed for credit facilities are attained on time
- Target: assigned vs. achieved/limit
- Amount of time taken to prepare and submit post calls reports
- Clients’ portfolios are up to date
- Time taken to update clients’ portfolios
- Time taken to prepare credit memorandum and number of mistakes in memo.
- Granted credit facilities are renewed on time
- Number of findings from internal and external auditors
- The total value of the products granted to clients through cross selling.
- Number of visits conducted per year
- Enhance credit clients’ satisfaction (TAT, % Complaints).