Training Specialist, Customer Connection Customer

**The role of a customer experience (CX) specialist is to ensure that the telesales/customer service agent follows a buyer-centric approach and delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the customer journey. A customer experience specialist is responsible for keeping track of customer...

We are looking for an enthusiastic and dedicated customer experience specialist to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services and collaborate with internal departments to optimize customer services and brand awareness. - Nurturing...

**Who we are?** As the digital disruption of the F&B sector continues to build momentum and accelerate by the pandemic’s impact, the operators find themselves with archaic toolbox designed for traditional brick and mortar commerce. New business models born out of this transformation such as Cloud Kitchens and Virtual Brands have recently reached a...

**Hiring Fluent English Speakers (Customer Service Specialists)** - NET salary 8000EGP - Transportation Provided - Social and medical insurance - 1K overnight allowance - chance to be promoted after 6 months and free training course - Training paid - Morning shifts ( Mohndseen site) limited seats **Requirements**: - Grads and drop outs - ready to start -...

**Hiring Fluent English Speakers (Customer Service Specialists)** - NET salary 8000EGP - Transportation Provided - Social and medical insurance - 1K overnight allowance - chance to be promoted after 6 months and free training course - Training paid - Morning shifts ( Mohndseen site) limited seats **Requirements**: - Grads and drop outs - ready to start -...

**citPEAK is hiring a “Training Specialist “to an international company having many branches in most of the European countries, work location from Nasr City, Cairo** - Onboarding new hires with primary focus on revenue roles (e.g. SDR/BDR, Sales, Customer Success) - Responsible for learning programs for revenue teams, including but not limited to...

**citPEAK is hiring a “Training Specialist “to an international company having many branches in most of the European countries, work location from Nasr City, Cairo** - Onboarding new hires with primary focus on revenue roles (e.g. SDR/BDR, Sales, Customer Success) - Responsible for learning programs for revenue teams, including but not limited to...

Arabic Speaker - You will be responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Account Manager delivers exceptional service and a valuable solution. The position will manage a defined book of business-aligned by customer segment within geography and will be...

**BUSINESS INTRODUCTION** Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates,...

Location: EG- Req ID: 85451- Facility: CAIRO-490- Department: Customer Service Team Turkey-O&P- Division: Olefins and Polyolefins, Refining and Su**Basic Function**: The Customer Service Specialist manages the accurate and timely execution of the order fulfillment process for customers. The jobholder is the main point of contact for all customer related...

**Job Overview**: The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, and ensure smooth adoption of our products and services. Rewaa prioritizes delivering an amazing customer experience and this is the...

At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us - your success is our success! Neo Group is...

**Customs Senior Specialist** The Customs Senior Specialist will take care of different customs compliance matters for the Siemens entities and supporting the implementation of Siemens’ internal tools. Also, he will be liaising closely with local finance, accounting, and tax teams as well as customs clearance brokers. This will include: - Support the...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Senior Customer Success Specialist (Quality Analyst) **Job Description**: The Senior Customer Success Specialist supports an existing customer base with a moderate to high level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while...

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

Webhelp is hiring customer support specialists for an English account (calls and chat) **Requirements**: - High English level - customer service experience preferable - available to start as soon as possible **Benefits**: - Salary 6.2K Net - Paid training - Social and medical insurance - Night and over night shifts only Transportation is only provided...

The Customer Service Specialist manages the accurate and timely execution of the order fulfillment process for customers. The jobholder is the main point of contact for all customer related issues. This encompasses order receipt, customer stock forecasting, and coordination of product and transport availability, timely delivery, documentation, handling of...

Hello from OTO, your passport to seamless shipping in the dynamic MENA landscape! As a multi-language, All-in-one Shipping Management Software, we're the navigational tool empowering e-commerce Stores and Omnichannel brands to dispatch their orders effortlessly through a vast network of 200+ shipping companies, both locally and globally. In the quest to...

Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions with customers - Monitor customer complaints on social media and reach out to provide...

**About the role**: **Mission** We are currently looking for a Senior Presales Solution Architect with specialty in Networking. This role will be based in Cairo, Egypt supporting UK & Ireland accounts. You will work closely with sales, product development team, partners, and internal teams to create driven, innovative, winning solutions to meet customer...