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Languages Academic Coordinator

3 weeks ago

القاهرة, Egypt Nagwa Full time

**Summary**

**Responsibilities**
- Collaborate with the Discipline Supervisor in assessing and shortlisting potential tutors to take final selection decisions
- Facilitate a seamless onboarding process for newly hired freelance tutors to familiarize them with Nagwa’s apps and the work process
- Manage the online schedule for each tutor to avoid any scheduling conflicts when tutors are assigned multiple classes
- Deliver the materials to tutors in a timely manner, enabling them to adequately prepare for sessions and deliver exceptional classes
- Assist the Discipline Supervisor in handling tutors' requests, scheduling changes, and technical issues to enhance the overall student experience
- Evaluate tutors' performance using appropriate systems, tools, and techniques to ensure compliance with the required standards
- Communicate with tutors regarding the timely arrival of their monthly compensation
- Collaborate with the Discipline Supervisor to review tutors' feedback on session materials and effectively communicate it to our Content Team, facilitating continuous improvement in the content delivered to students
- Support the Discipline Supervisor in keeping all tutors informed of any changes in policies and procedures, ensuring alignment across the tutor teams

**Qualifications and Work Experience**
- Bachelor’s degree in a relevant field (English background is a must)
- 1+ years of experience in the education field (English National Curriculum is a must)
- Excellent command of both written and spoken English
- Excellent organizational and interpersonal skills
- The ability to handle multiple tasks and priorities
- A strong sense of responsibility

**Behavioral Competencies**
- Communication skills
- Problem-solving skills
- Time management skills
- Analytical skills
- Attention to detail

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