Current jobs related to Technical Support Engineer - مصر - Orange Business

  • Technical Support Engineer

    1 week ago

    مصر, Egypt Rabie Al-Takyeef Factory Full time

    **Mechanical Engineer - Technical Support (Alexandria or Cairo)** We are a ducting-system-manufacturing company seeking a highly motivated and results-oriented **Mechanical Engineer** to join our growing team in **Alexandria or Cairo, Egypt**. In this role, you will provide technical support to our customers, design customized products, submit various...

  • Technical Support Engineer

    6 days ago

    مصر, Egypt Uqudo Full time

    **Title**: Technical Support Engineer **Function**:Technology **Location**: Remote **Job Type**: Permanent/Full time **Company Overview**: In a world increasingly reliant on digital interactions, trust is the foundation upon which meaningful business relationships are built. As online transactions continue to surge at an unprecedented pace, Uqudo stands...

  • Technical Support Engineer

    4 days ago

    مصر, Egypt Abou Ghaly Motors Full time

    **Job Information**: Number of Positions **1** *** Business Line **Automotive** *** Function **Technical Support** *** City **Mehwar El Moshir** *** State/Province **Cairo** *** Country **Egypt** *** Zip/Postal Code **11311** *** - To assist support and coach the service staff in the technical issues insuring that all the technical procedures in...

  • Technical Support Engineer

    3 days ago

    مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Technical Support Engineer - Premier (Attaching CVs is a MUST) **Job Description**: The Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal...

  • Technical Support Engineer

    6 days ago

    مصر, Egypt Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Technical Support Engineer

    9 hours ago

    مصر, Egypt Microsoft Full time

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Technical Support Engineer

    2 weeks ago

    مصر, Egypt Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Technical Support Engineer

    2 weeks ago

    مصر, Egypt Brimore Full time

    Job Description **The Role** The Tech Support Engineer, as part of Brimore Product Engineering team provides support to our growing number of customers across different departments and segments. **What you will do** - Design and maintain the tech operational and support process. - Help our stakeholders in using our products to reach the customer business...

  • Technical Support Engineer

    2 weeks ago

    مصر, Egypt Brimore Full time

    **Job Description**: **The Role** The Tech Support Engineer, as part of Brimore Product Engineering team provides support to our growing number of customers across different departments and segments. **What you will do** - Design and maintain the tech operational and support process. - Help our stakeholders in using our products to reach the customer...

  • Software Technical Support Engineer

    4 days ago

    مصر, Egypt BlackStone eIT Full time

    BlackStone eIT, a leading computer software company, is seeking a skilled and dedicated Software Technical Support Engineer to join our dynamic team. As a Software Technical Support Engineer, you will play a crucial role in providing technical support and assistance to our clients. Your excellent problem-solving skills and strong technical knowledge will be...

Technical Support Engineer

2 weeks ago

مصر, Egypt Orange Business Full time

**About the role**:

- Provide technical point of contact for customers’ incidents.
- Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams.
- Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs.
- Document all troubleshooting and incident management actions via the electronic incident management system in a timely manner.
- Perform technical escalations to different Problem Management teams in line with company procedure and case/incident excellence.
- Perform and own technical management escalations in line with company procedure and case excellence policy.
- Obtain and document data integrity issues and ensure getting valid Reason for Outage (RFO) when applicable and to note it in detail and gain agreement to incident closure by customer or Service desk representative

**About you**:

- Excellent customer service skills
- Ownership & accountability
- Interpersonal and communication skills
- Time management
- Ability to work under pressure and deal with multiple tasks
- Problem solving skills
- Language skills

**Additional information**:
Educational background:

- Bachelor of Science in Communications/Computer Engineering
- Cisco certificate (CCNA) is a MUST.

**Department**:
Global Delivery & Operations

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

**Contract**:
Regular