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Director Business Operations

3 weeks ago

القاهرة, Egypt World Health Organization Full time

**Grade**: D2

**Contractual Arrangement**: Fixed-term appointment

**Contract Duration (Years, Months, Days)**: 2 years

**Job Posting**: Dec 22, 2024, 12:10:06 AM

**Closing Date**: Jan 12, 2025, 4:59:00 PM

**Primary Location**: Egypt-Cairo

**Organization**: EM/BOS Business Operations

**Schedule**: Full-time

**PURPOSE OF THE POSITION**:
**DESCRIPTION OF DUTIES**:
**1.** Provides the overall leadership, management accountability, and direction of the Cluster in delivering its objectives through managing and galvanizing a diverse workforce and financial resources to optimize the Cluster’s deliverables and mandate.

2. Plan, coordinate and lead the Business Operations Department’s support with overall responsibility for all aspects of human resources and talent management, financial management and budget support, general administration organizational assets and properties, security, logistics and operations, procurement and supply chain, information technology, risk management and assurance, staff health and well-being, as well as Management of the Regional Office Campus and conference services and WHO's change of ERP-system from the global management System (GSM) to the Business management System (BMS) across the Region and all its country-level operations including sub regional and regional structures.

3. Provide leadership on the prevention of and response to sexual exploitation and abuse in the Region.

4. Advise the Regional Director, technical programme Managers, Cluster Directors and Heads of WHO Country Offices on all non-health technical aspects of operational planning, covering a wide range of management, administrative, financial, budgetary and human resources management related issues.

5. Provide guidance, overall coordination and oversight for operational managers and programme administrative support across the Region.

6. Build strong partnerships and fosters consensus building with External Partners, UN Agencies, Donor and other stakeholders in the various administrative areas.

7. Exercise primary responsibility in scrutinizing the finalization of project proposals and agreements in respect of administrative, legal, financial and staffing implications.

8. Exercise primary responsibility for staff relations, including incentives and disciplinary matters. Promoting a culture of consistent compliance with rules and regulations as well as ethical behaviour.

9. Provide advice in and outside**of the Regional Office on financial aspects of operations and their implementation, aiming at optimizing service delivery and arriving at economies-of-scale within the given financial parameters, while at the same time ensuring meticulous adherence to financial rules and guidelines in a transparent manner, best suited to instill trust by key stakeholders such as donors and Member States in WHO's operations.

10. Create an empowering and respectful working environment in the Region that promotes and supports the implementation of the best management practices, which are aligned with the overall changes in management/administrative roles, responsibilities and practices in WHO globally.

11. Lead the effective and efficient implementation of WHO's internal control framework in the Region and reporting any major discrepancies to the Regional Director and the relevant functional lead at WHO Headquarters/Business Operations and taking corrective action where required.

12. Collaborate with interlocutors outside WHO on matters of security, project implementation frameworks, host agreements, privileges and immunities, protocol and diplomatic issues with host governments including dialogue and direct interface with government entities through Ministries of Foreign Affairs, technical partners, donors, NGOs, etc., and take responsibility for these areas ensuring smooth operations across the Regional Office and in country operations.

13. Promote integration of Regional and Country Office perspectives and operational capacities into the programmes and technical clusters.

14. Provide the stable managerial framework that demonstrates the Regional Office's efficiency and ability to deliver results-driven services to a consistent high standard.

15. Oversee the monitoring and evaluation and reporting of the Cluster’s area of work to ensure development of key performance indicators and global reporting requirements and mechanisms to ensure optimal performance of Cluster’s deliverables.

16. Perform all other related duties as assigned.

**REQUIRED QUALIFICATIONS**:
**Education**:
**Essential**: An advanced-level University degree in Business Administration, Management, Human Resources, Finance, Supply Chain, Project Management, or other discipline related to the functions of the position.

**Desirable**: Certification on business process management re-engineering methodologies.
Training in WHO's Project Management framework (from the Project Management Centre of Excellence).

**Experience**:
**Essential**:
At least 15