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Coc Bid Manager

3 weeks ago

مصر, Egypt NOKIA Full time

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you’ll be part of**

As part of the Global Sales Support (GSS) team within the Customer Experience (CX) Organisation the **Bid Manager (BM) **for Center of Competence MEA supports Customer Teams (CT/AM) for Complex offers to be delivered to different customers within the MEA region. Plays a key role in aligning technical and commercial strategy with the support of Solution Managers/Pricing Managers from different Business Groups (BGs) and the E2E CSO (Customer Solution owner).

Supports the End to End Bid Management service for production of quality proposal documents prepared in response to typically complex, high value, high risk formal RFP/RFQ/RFIs. Takes ownership and supports different phases of the Sales Cycle under the main responsibility from Opportunity Qualification G3 (Bid/No Bid) to Offer Approval (G4), Contract Approval (G5) and upto the Contract Transfer (G6). Leads the bid team, coordinating all bid activity supported by applicable processes

The Customer Experience organization provides a common interface to customers including account and relationship management, acting as the voice of the customer internally and creating demand across our business groups. While bringing deep understanding of local markets for our customer, the CX organization ensures strong alignment between sales and delivery teams.**What you will learn and contribute to**

As part of our team, you will:

- Provides technical, commercial expertise to the account team for securing the Annual Orders Plan for the assigned territory.
- Provides comprehensive Bid Management support to the Customer Teams (CTs) in answering RFP/RFQ/RFI
- Works hand in hand with Customer Solution Owner (CSO), Product /Services Sales, Regional Business Centers (RBCs), Offer Control teams, Global Sales Support (GSS) Central team and the extended bid team including Legal and Compliance (L&C), Structured Finance, Tax, Delivery teams etc. for complete bid preparation cycle.
- Ensures that a high quality competitive and compelling bid is produced and delivered to the Customer.
- Helps identify and mitigate the Technical and commercial risks associated with offers.
- Accountable for entire Sales cycle process for the bids delivered under the domain of responsibility including License to Deal (L2D) Tools support and completion.
- After the bid submission, supports the Customer Team (CT) in offer defense, bid clarifications or negotiations with the customer (as and when requested).
- Use relevant tools during the bid preparation and approval cycle including CRM systems to ensure proper tracking of the offers.
- Ensures that all offers submitted and associated internal documents are properly archived following the Nokia standard guidelines for archiving. While these archives remain accessible to users who have been authorized access to such information.
- Ensures that all offers submitted are in line with updated Nokia L2D policy.
- Works hand in hand with different Business Groups (BGs), Regional Business Centers (RBC) to secure the required resources for related Presales activities.
- Plays a key role in ensuring consistency of technical and commercial strategy in line with Nokia solution strategy and guidelines.
- Supports other Bid Management teams within MEA for required bid management support in case of over-load.
- Ensures that all offers submitted are properly archived and accessible to users who have been authorized access to such information.
- Prepares weekly/monthly reports related to the BM activities within the domain of responsibility.
- Ensures that all offer related data is updated regularly in Single CRM (sCRM), CSP and other GSS tools for offers managed by the team.

**Your skills and experience**

You have:

- Minimum of 10 years of experience in Pre-sales domain with a thorough understanding and experience of customer engagement typically within the offer development and negotiations cycle.
- Carries strong business acumen
- Proven ability to lead direct or virtual teams in a competitive sales environment
- Excellent communication skills (verbal and written)
- Full command on English language (spoken and written).

**Technical Knowledge**
- Understands key market evolution from end-user perspective, customer positioning, revenues and cost models
- Demonstrates a consistent understanding of how the organization generates profit and manages costs
- Has a global understanding of the Telecom industry (practices, concepts, competit