Customer Support Representative

6 days ago


Cairo, Cairo, Egypt Nok Human Capital Full time

NOK Human Capital is currently hiring a skilled Customer Support Representative for a well-established ecommerce company.

This role involves handling incoming chats, telephone contacts, and resolving customer inquiries in a timely and efficient manner.

Working hours are 8 productive hours plus 1 hour of break, totaling 9 hours per day.

The company offers annual leave, sick leave, and maternity benefits as per Egyptian labor law.

Social insurance coverage is also provided with the maximum ceiling according to the gross salaries as per law.

Key Responsibilities:

  • Strong problem-solving and communication skills
  • Fluent English and Arabic language proficiency
  • Ability to work in a fast-paced environment
  • Excellent time management and organizational skills

Benefits:

  • Annual leave and sick leave as per Egyptian labor law
  • Social insurance coverage with maximum ceiling as per law
  • Medical insurance and social insurance provided
  • Transportation provided

Estimated salary: EGP 20,000 - 25,000 per month (based on average market rates in Egypt).

We are looking for a highly motivated and experienced individual who can provide exceptional customer support and contribute to the success of our client's ecommerce business.



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