IT Specialist,

**Job Overview**:
Invitro Capital is seeking a highly skilled **IT Specialist** to oversee the management of our global IT infrastructure, including hardware procurement, asset management, help desk operations, and compliance. This role encompasses supporting the company’s technological needs across multiple locations, with a strong focus on DNS management, remote access, and production environment compliance. The IT Specialist will play a key role in streamlining onboarding/offboarding processes, troubleshooting issues, and ensuring secure and efficient operations for both local and remote teams in Egypt and the US.

**Working Hours**: Monday to Friday, Pacific Time Zone.

**Responsibilities**:

- Oversee onboarding and offboarding processes, including setting up IT assets, deactivating accounts, and ensuring smooth transitions for new and departing employees.
- Manage asset inventory, tracking hardware and software across various teams to ensure accurate and efficient allocation of resources.
- Provide help desk support, troubleshooting hardware and software issues, resolving user challenges, and delivering solutions for daily operational needs.
- Handle hardware procurement for both the Egypt and US offices, ensuring timely acquisitions, vendor management, and budget control for IT-related purchases.
- Administer and support Google Workspace, including managing user access, permissions, and ensuring overall system security and operational efficiency.
- Manage hardware issues by providing timely and effective technical support, minimizing downtime, and ensuring equipment runs optimally.
- Oversee new software subscriptions, ensuring licenses are up to date, and managing subscription renewals and usage.
- Maintain and monitor production environments, ensuring all systems operate within compliance standards and implementing necessary security protocols.
- Set up and manage tunneling and remote access systems, ensuring secure, stable, and efficient connections for remote employees.

**Requirements**:
**Qualifications**:

- Bachelor’s degree in information technology, Computer Science, or a related field.
- 4+ years of experience in IT infrastructure, hardware management, procurement, and troubleshooting.
- Proficiency in DNS management, remote access, tunneling, and MDM solutions.
- Expertise in Google Workspace administration and technical support, including asset tracking.
- Strong problem-solving skills and ability to address hardware and software issues promptly.
- Proven experience in vendor management, including negotiating contracts and handling budgets for IT equipment and services.
- Strong communication and collaboration skills, with experience working in cross-functional teams.

**Preferred Qualifications**:

- Experience with performance testing tools like JMeter or LoadRunner.
- Familiarity with containerization and orchestration tools such as Docker and Kubernetes.
- Knowledge of security testing tools and compliance protocols for production environments.

**Benefits**

**Why Join Invitro Capital?**
- **Work on cutting-edge AI and B2B technologies**:We are at the forefront of AI and B2B innovation. Our employees have the opportunity to work on the latest and greatest technologies, and to make a real impact on the world.
- **Help build and grow successful startups**: We are committed to helping our portfolio companies succeed. Our employees play a vital role in building and growing these companies.
- **Work with some of the best minds in the industry**:You will be part of a team of highly motivated and talented people who are passionate about making a difference. You will have the chance to learn from some of the best minds in the industry.
- **Supportive and collaborative work environment**:We believe in creating a supportive and collaborative work environment where our employees can thrive.
- **Competitive salary and benefits package**: We offer a competitive salary [ EGP 22,000 to EGP 26,000 monthly] and benefits package to our employees [i.e. Health Insurance and Social Insurance].