Capacity Planning Sr. Specialist
4 days ago
**Description**:
- The Demand Authority provides expert knowledge, working to the technology strategy and aligning the market demands and financial and commercial plans. They ensure, through planning and analysis, the transformation of business demands from ideas into defined and agreed Network and/or IT deliverables. The Demand Authority focusses on demand and portfolio management activities to deliver the technology strategy. Typically reports to Senior Demand Manager.
**Job Responsibility**:
- Assists and advises on the implementation of strategic demand management decisions to ensure alignment between business strategy and Network/IT planning in support of business needs;
- Understands and interprets business requirements of users, including portfolio and lifecycle management of services offered, requirement capture, business rules and logic, financial and business-case constraints and alignment of delivery capabilities;
- Executes demand management activities including impact assessments, resource planning, stakeholder management and budget management;
- Drives business analysis activities including requirements analysis, traceability matrix, process analysis, benefits validation, customer experience evaluation and user acceptance test verification;
- Drives portfolio control activities including annual planning of forecasting, budget planning and control, prioritisation recommendations and sourcing recommendation;
- Contributes to the team working with solution architectures to ensure project feasibility and strategic alignment and working with project management to enable cross-functional working and effective management of resources;
- Owns solid relations with user experience to ensure business process alignment with the customer experience;
- May provide informal guidance to junior staff.
**Skills**:
- Agile
- Partner and Supplier Management
- Project and Programme Management
- Demand Management
- Requirements Analysis
- Complexity Management
- Communication
- Data Analytics and Insights
- System and Process Transformation
- Business Partnering
- Change and Adaptability
- Collaboration
- Business and Commercial Acumen
- Strategy and Vision
- Risk Management
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