Account Management
2 weeks ago
Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfillment.
- Collecting and analyzing data to learn more about client.
- Keeping accurate records pertaining to inventory and account notes.
- Maintaining updated knowledge of company features and services.
- Resolving complaints and preventing additional issues by improving processes.
- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
- Meet regularly with other team members to discuss progress and find new ways to improve the accounts.
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
**Requirements**:
- BA/BS degree in Business Administration, psychology or related field.
- Proven work experience as Sales Account Manager, Account Manager, or relevant role.
- Excellent verbal and written communication skills to communicate the product ideas to our clients
- Up-to-date understanding of the industry’s consumer behavior
- Strong customer service and interpersonal skills for dealing with different types of customers and clients
- Exceptional analytical skills for analyzing client data
- Time management, multitasking skills, and negotiation skills
- Strong organizational skills and attention to detail
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