Business Operations Manager

**About the role**: Ensure end to end alignment of the operational model and improvement initiatives across practices in the region Lean, Reliable & Robust Model Contribute to improve handover processes between Build and Run on the customer contracts and particular services & solutions Improved Customer Satisfaction & Business Growth Set up & drive...

We are looking for self-starters with proven analytical skills and experience ofBusiness operation managers perform various functions to ensure that business under his/her supervision are well coordinated and executed efficiently and on time. These activities are carried out bearing in mind the objectives of the organization. His/her may works in a variety...

**About the role**: ¤ Supervision of the customer support team to ensure compliance to performance targets (KPIs) and overall customer satisfaction. ¤ Conduct employee performance reviews in accordance with company policy. ¤ Ensure staff engagement and motivation all the time. ¤ Development of staff to ensure skills levels match both current and future...

Responsibility: - Lead the Site Operations team in the UAE Regions, setting objectives, managing performance, and fostering development. - You'll provide strategic inputs for the overall Site Operations strategy aligned with the company objectives of the UAE business unit strategy. - Participation in budgeting processes and monitoring financial...

**About the role**: - Share experience and knowledge within the team by providing day-to-day guidance and coaching - Act as the level 1 escalation point for the team - Responsible with the management to monitor team performance in technical and non - technical aspects throughout the half - Perform regular analysis of the team’s work through daily reviews...

**About the role**: Manage and develop resources and team members to perform efficiently and effectively. Monitor and measure the KPI of the team and ensure the resolution of all incidents as per the agreed SLA with the customer Act as an escalation point in the incident management cycle Recruit team members Manage the service improvement plan related to...

**Manager 2, Business Operations - SecurID** As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that drive the modern...

Seeking an operational finance leader to partner and support the operational leadership of our manufacturing campus. This role acts as a trusted partner to the local operational leadership in Egypt, while working with the EMEA finance team in Malta. The Sr. Manager - Operations Finance must be operational and strategic minded serving as a thought partner...

**About the role**: You are part of a team composed of cloud computing engineers and technical project managers. - You qualify and perform the change requests received from the customers. - You launch some troubleshooting actions and restore the service when trouble tickets are opened by the customers. You provide some information to customers on a regular...

**About the role**: - technical support provided to the team members - coaching to leverage the skills of the team members Develop a deep knowledge of the most sensitive customers solutions to become a technical operation owner for all run activities / main point of contact for sensitive customers for the run phase in relationship with SDM, IT CSMs and...

**About the role**: Provide level 3 support activities for a large customer - Work on Complex Security solutions beside WAN (SDN) / LAN solutions, as well as Cisco IPT solution - Owns the complex incidents and act as highest escalation for technical issues - Diagnose fault-related cases by effectively utilizing software diagnostics and other Network/product...

**About the role**: Consultant Role/Responsibilities - Review and suggests potential design enhancements based on incidents’ lessons learned. - Analyze reoccurring faults and arrange permanent fix plans. - Set foundation for continuous service improvement (technical improvement of the customer’s connectivity services and operational improvement of OBS...

**Business Introduction** Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates,...

**About the role**: Consultant Role/Responsibilities - Review and suggests potential design enhancements based on incidents’ lessons learned. - Analyze reoccurring faults and arrange permanent fix plans. - Set foundation for continuous service improvement (technical improvement of the customer’s connectivity services and operational improvement of OBS...

**About the role**: - Managing CASA (Centralized Administration Service Area) productions/changes on different solutions validated by CASA Engineering. - Providing 24*7 technical support for CASA infrastructure servers used for CASA (oncall is required during none business hours). - Managing accounts for all CASA tools (creation, deletion and...

Company Description Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Automotive Aftermarket, Power Tools and Security Systems. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our...

**Job Description**: - Identify, qualify, pursue and capture sales opportunities with the objective of maximizing sales. - Deliver the necessary presentation to new clients to improve the company’s market position and achieve financial growth. - Collaborate closely withthe company'sdepartments to ensure the smooth delivery of services to the market and...

Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...

Job description Our company is seeking to hire an operations manager to join our leadership team. You will be in charge of providing inspired leadership for the operation of one of our organization's lines of business, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and...

**About the role**: - You are part of a team composed of cloud computing engineers and technical project managers. - You qualify and perform the change requests received from the customers. - You launch some troubleshooting actions and restore the service when trouble tickets are opened by the customers. You provide some information to customers on a...