Guest Service Employee
6 months ago
Tasks
\- Ability to implement the TUI MAGIC LIFE standards in the business
\- Professional care of the guests during their entire stay
\- Responsibility as contact person for our international guests
\- Group support and event organization
\- Increase guest satisfaction, e.g. welcoming guests, saying goodbye, settling complaints, etc.
\- Cooperation with other departments
\- Close cooperation with business partners and international colleagues
**Requirements**:
- experienced in the position of hospitality or have fundamental knowledge in an assisting role
- having foreign language skills: English and German fluently
other languages are an advantage
- having strong communication skills and pleasure in dealing with guests
- having computer skills
- diplomatic with an always friendly attitude
- an organizational talent
- well organized and capable to follow up diligently
**Benefits**:
- a seasonal summer contract from a TUI MAGIC LIFE HR Business Partner
- full social and health insurance
- flights and airport transfer
- accommodation, food and beverage
- a good monthly net salary
- being part of one of the best teams in the entire TUI Group
- living & working with colleagues from around the world in clubs next to the sea
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