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Infrastructure Engineer

2 weeks ago

Cairo, Egypt MigrationIT Full time

**Job Information**:
Field
- InfrastuctureField / Area
- Sys (OS, Servers & Storage)Industry
- IT ServicesJob Category
- Infrastucutre EngineeringWork Experience
- 1-3 yearsCity
- CairoState/Province
- AI QahirahCountry
- EgyptZip/Postal Code
- 11311- Monitors ticketing queue and responds to service requests or incidents.
- Provides support for connectivity or related network/communication issues for end user.
- Diagnoses and resolves complex hardware, software and connectivity problems.
- Identifies problems and optimizes performance, as needed.
- Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.
- Troubleshoots problems by analyzing root causes and evaluating multiple options.
- Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented.
- Analyzes audit trails to detect systematic security violations.
- Ensures adherence to security requirements.
- Tests and executes backup and disaster recovery for infrastructure solutions.
- Documents all IT Infrastructure related services and keep tracking for any configuration changes and update documents accordingly.
- Evaluate future technologies and make recommendations for software and hardware upgrades.

**Requirements**:

- Bachelor's degree ofComputer engineering, Computer science.
- 2+ years of experience in IT infrastructure field (System & Network administration).
- Strong experience in information systems and technology including virtualization, messaging, networking & security with proven certifications.
- Have working experience in networking including switches and routers.
- Have working experience in security including firewalls and end point security.
- Have working experience in servers operating systems including Windows Server and virtualization technology.