Call Center Account Advisor

2 weeks ago


مصر, Egypt Raya Contact Center Full time

Vous Etes du Maroc, Tunisie ou Algérie? Vous cherchez un Boulot ? On vous attend pour joindre la Famille De #Raya_Contact_centre Nous recrutons des agents service à la clientèle pour une des plus grandes compagnies aériennes du Monde. Description de l’offre d’emploi : Gérer toute les questions et demandes des clients. Lieu du travail : 6 octobre (Raya Contact Center) Horaires du travail: Rotation entre 6 h et 10 h (8 heures de travail incluant 45 minutes de pause) Jours de repos: 2 jours de congé par rotation. Avantages: Assurance médicale Assurance sociale Allocations alimentaires Salle de sport gratuite Réductions sur la boutique Raya Transport des points de collection vers les points de collection.
Exigences : Soit intéresser de travailler comme service à la clientèle par téléphone. Comprendre les différents accents des payes de Nord d’ Afriques (Maroc, Tunisie, Algérie). La maîtrise de French est une obligation+ très bien Anglais Les nouveaux diplômés et expérimentés sont encouragés à postuler. Les hommes doivent avoir un statut militaire identifié (pour les Egyptiens).
Raya Contact Center -The leading Business Process Outsourcing Service provider in the EMEA region. World-class Business Process Outsourcing Service Provider offering contact center services, back office services, inside sales channel management and professional services. Raya Contact Center caters to clients, including global fortune 500 companies in Europe, Middle East & Africa & North America in 16 different languages. Raya Contact Center serves its clients from Eight contact center facilities in Cairo and Hurghada, Egypt, Dubai, UAE and Warsaw, Poland. With 4,750 seats capacity and 4,200 advisors talent pool, Raya focuses on high growth industries; mainly Telecom, Technology, Consumer Electronics, Banking, Automotive and Retail industries. Our operations are well supported through a robust continuous improvement approach using best practices in Lean, Innovation, 6-Sigma, Problem Solving, Data analytic as well as world class standards such as COPC. Raya provide tangible value to our clients by sharing improvements, insights, analytic and recommendations on improvement projects supported by illustrated savings and additional derived revenues.



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