Collector

4 months ago


الجيزة, Egypt Wadi El nile for food Industries Full time

Job Vacancy**:Collector** for a company specialized in food industries

Location**:Zayed City**

**About the Role**:
**Collector Responsibilities**:

- Using various skip tracing methods to locate clients.
- Interviewing clients telephonically to establish their ability to pay debt.
- Overcoming stall tactics and objections, and suggesting sources of money for debt payments.
- Encouraging clients to utilize payment options such as credit cards, and securing information for administrative services to process.
- Negotiating settlements by arranging clients’ payments over longer time span.
- Confirming clients’ information and payment agreements.
- Informing management regarding effectiveness of strategies for various accounts.
- Complying with applicable laws, regulations, policies and procedures.

**Collector Requirements**:

- B.Sc. Commerce, or suitable equivalent.
- Previous work experience in customer service, sales, collections or related field.
- 1+ years telemarketing experience preferred.
- Excellent knowledge of collection processes.
- Excellent verbal communication, negotiation and people skills.
- Outstanding phone etiquette.
- Proficient computer skills.
- Proficient mathematical skills.
- Resilient with impolite clients.

**How to Apply**: