Senior Travel Advisor
3 weeks ago
Details
Required Experience 0-3
- Department Flight Hub
- Career LevelSenior Advisor
Position Location Cairo
**Skills**:
AMADEUS
English
customer service
Excellent English
Requirements and responsibilities
***:
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support
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