Senior Travel Advisor

3 weeks ago


مصر, Egypt FlairsTech Full time

Details
Required Experience 0-3
- Department Flight Hub
- Career LevelSenior Advisor
Position Location Cairo

**Skills**:

AMADEUS
English
customer service
Excellent English

Requirements and responsibilities

***:

- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support


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