Phlebotomist Supervisor

About us

Vezeeta is the leading Digital Healthcare Platform in Middle East and Africa that is transforming healthcare accessibility across the region. Having served to date more than 10 million patients across 78 cities in 6 countries through cutting-edge digital solutions, we empower patients throughout the entirety of their healthcare journey allowing them to access the quality care they deserve.

Our organization is quickly growing, generating demanding roles for like-minded, forward-thinking individuals - with plenty of room for professional and personal growth. If you think you share our belief in redirecting possible healthcare pains into productive tech-enabled solutions, and can add to our positive culture, we’d love to hear from you.

The Role

The role of a phlebotomy supervisor revolves around overseeing a staff of phlebotomists. As a phlebotomy supervisor, you monitor activity in the laboratory, schedule staff, organize inventory supplies and equipment, and liaise with other professionals in the clinic, donation center, or hospital.

**Responsibilities**:

- Manages employee performance by coaching, counseling, motivating, and evaluating employees on a continual basis
- Coordinates the work of phlebotomist in the field to assure that production is consistent and service levels are maintained.
- Implements the Standard Operating Procedures (SOP's) for phlebotomy services
- Communicates promptly and efficiently with management and sales regarding client questions, concerns and complaints
- Ensures that phlebotomy supply and specimen drop off area is always neat and organized
- Monitor phlebotomy supplies and prepare order for management’s approval as necessary
- Performs site visits as assigned, and document findings. Assists with QA (quality assurance) audits.
- Ensures all field phlebotomy specimens are collected accurately and on time.
- Fills in to provide coverage for phlebotomists at varying locations as needed.
- Maintains required records and documentation.
- Reviews and approves time/attendance entry of employees.
- Assist with compilation of monthly statistics and data.
- Adheres to departmental and company code of grooming and dress code policies, appearing neat and clean at all times.
- Monitor vehicles maintenance and cleanliness

**Requirements**:

- Bachelors of Pharmacy or any related discipline.
- 5+ years of experience.
- Prior Supervisor Experience strongly preferred.
- Knowledge of medical laboratory operations.
- Proficient in phlebotomy procedures, techniques and skills
- Excellent organizational skills, with emphasis on priorities and goal setting
- Superior presentation and communication skills, both written and verbal
- Strong network in Hospitals

**Benefits**:
At Vezeeta, we trust in the power of freedom, creativity, and flexibility, and strive to build an environment that allows you to be your best self.

Health and Wellness

We offer a variety of comprehensive plans covering medical and dental needs for you and your family. An active lifestyle is a healthy life, and so we offer several virtual yoga, CrossFit, and meditative sessions to ensure your well-being.

Flexible Hours

We are not a 9-5 company. Neither do we follow a traditional annual holiday policy. We believe in working smarter, not harder, and allowing employees to take time off, whenever and as much as they need.

Productive Workspaces

All Vezeeta offices are designed with the team in mind, with many collaborative break-out spaces, with snack and coffee rooms functioning 24/7. You also have the freedom to stream your music right at your workstation and work accompanied by your favorite tunes

Growth Opportunities

At Vezeeta, you’ll find an environment and structure that prioritizes your personal and professional ambitions to keep employee excellence rising. We offer several learning and development programs, along with performance reviews to ensure you achieve your best.

Our Culture

We explore the field of possibilities with a curious, open, and agile mindset. We want to improve the world around us and have the courage to ask ourselves difficult questions to keep pushing our mission forward. We work hard and play hard and most importantly, we are passionate about developing our people and giving them plenty of opportunities to grow and shine. We are stronger together and have built an awesome team of like-minded talented, caring, and fun people.

Our People

We come from everywhere, dreamers and heroes, believing always that the sky is the limit. Some of us wanted to become astronauts while others wanted to become poets but all of us have a single common denominator: we want to make the world a better place.

Today we have built the strongest team ever and we can’t wait to welcome you to the Veez team

**Disclaimer**: Vezeeta is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender